COLLIN WILLIAMS
Columbia
Summary
Dynamic and dedicated healthcare professional passionate about enhancing health and patient care. Combines a solid educational foundation with practical experience and a customer service-oriented approach to contribute effectively within a collaborative team environment. Recognized for exceptional problem-solving abilities, workflow management, and teamwork skills in high-pressure settings. Proficient in document control, data analysis, and time management, with advanced skills in Microsoft PowerPoint and Excel.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Authorization Department Manager
Prisma Health
11.2023 - 09.2025
- Within six months of starting the role, helped drive a 60% reduction in insurance denial rates across all clinics through process improvements and coordination.
- Collaborated with multidisciplinary teams to ensure timely submission of documentation required for insurance approval.
- Improved patient care by efficiently coordinating authorizations for medical procedures and treatment plans.
- Facilitated timely renewals of ongoing authorizations by closely monitoring expiration dates and initiating renewal processes proactively. (Data entry)
- Bridge communication between healthcare providers and insurance companies, reducing delays in patient treatment approvals.
Patient Access Specialist/Business Office Rep.
Prisma Health
11.2023 - 09.2025
- Enhanced patient satisfaction by providing efficient registration and scheduling services.
- Streamlined front-desk operations for improved patient flow reducing wait times.
- Verified insurance coverage and obtained necessary authorizations to ensure accurate billing and reimbursement.
- Managed high call volume while maintaining a professional demeanor, ensuring accurate communication of information.
- Handled sensitive situations involving distressed patients with empathy maintaining professionalism throughout interactions.
- Educated patients on available resources, programs, and financial assistance options to optimize their healthcare experience.
Dietitian Assistant
Prisma Apex Sports
08.2024 - 01.2025
- Research relevant topics regarding nutrition supplements, and diet plans.
- Assisted dietitians in conducting nutritional assessments for patients, leading to better-informed treatment plans.
- Developed educational resources on various nutrition topics for distribution throughout the facility, promoting a culture of wellness among staff and patients.
- Monitored patient progress regularly, assisting in adjusting meal plans accordingly for optimal health outcomes.
Kinesiology Researcher
Virginia Commonwealth University
08.2022 - 12.2022
- Studied topics using scientific methods to contribute to ongoing research.
- Conducted extensive research on Health Behavior Coaching to build annotated bibliography and PowerPoint to later be presented to staff.
- Gained extensive knowledge in data entry, analysis, and reporting.
- Leverage Excel to create organized compilation of gathered information and findings.
- Completed projects and submitted research proposals
Sports Club Administrator
VCU
10.2020 - 08.2022
- Supervised sports club members and over 100 practices, games, and tournaments combined.
- Worked with teams to maintain positive environment and prepared to handle injuries.
- Checked in members and ensured safety regulations were followed.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Enforced rules and regulations outlined in company manual to create happy and safe environment for athletes.
Fitness Coordinator
Drew Wellness Center
04.2021 - 09.2021
- Assisted in teaching fitness classes to all ages to improve flexibility, strength, and cardiovascular conditioning.
- Assisted in planning, implementing, and promoting fitness activities for Parks and Recreation Department fitness- program.
- Supervised activities, checked equipment, and ensured safety regulations were followed.
- Assisted with general clerical work, including data entry, copying, and filing documents.
- Organized exercise programs to meet the varied needs and interests of City residents, including ADA regulations.
Education
Bachelor of Science - Health Science, Pre-Med
Virginia Commonwealth University
Richmond, VASkills
- Skilled Data Entry
- Tactful communication
- Staff Management
- Medical Administration
- Teamwork Skills
- Medical Research
- Trained in Workflow Planning
Affiliations
Kappa Alpha Psi Fraternity Inc.
Certification
- First Aid
- AED
- CPR
- BLS Provider CPR
Training
HIPPA
EPIC
Radiation Safety
Timeline
Dietitian Assistant
Prisma Apex Sports
08.2024 - 01.2025
Authorization Department Manager
Prisma Health
11.2023 - 09.2025
Patient Access Specialist/Business Office Rep.
Prisma Health
11.2023 - 09.2025
Kinesiology Researcher
Virginia Commonwealth University
08.2022 - 12.2022
Fitness Coordinator
Drew Wellness Center
04.2021 - 09.2021
Sports Club Administrator
VCU
10.2020 - 08.2022
Bachelor of Science - Health Science, Pre-Med
Virginia Commonwealth University