Conar Oatis
Simpsonville
Summary
Dynamic Lead Computer Technician at The Tech Store with a proven track record in advanced troubleshooting and network optimization. Expertly managed multiple projects, ensuring exceptional service request monitoring and customer satisfaction. Adept at evaluating new technologies and implementing hardware solutions to enhance operational efficiency. Committed to delivering high-quality results in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Lead Computer Technician
The Tech Store
Simpsonville
05.2023 - Current
- Managed multiple projects simultaneously while maintaining high quality standards.
- Researched solutions online to solve complex technical issues.
- Notified internal and external customers of impending changes and agreed outages to prevent unexpected service disruptions.
- Performed troubleshooting to diagnose and resolve technical issues with computers and peripherals.
- Disassembled computer systems to troubleshoot and resolve hardware issues.
- Monitored ongoing service requests to verify timely and satisfactory completion, supporting exceptional satisfaction ratings.
- Installed and configured hardware components, such as monitors, keyboards, printers, and scanners.
- Evaluated new technologies for potential implementation into existing infrastructure environments.
- Installed and performed minor repairs to hardware, software or peripheral equipment.
- Conducted routine maintenance on servers and systems, keeping networks fully operational during peak periods.
- Evaluated software or hardware to recommend improvements or upgrades.
- Configured routers, switches, firewalls, wireless access points according to specifications.
- Read technical manuals or attended conferences and seminars to maintain knowledge of hardware and software.
Education
High School Diploma -
Hillcrest Highschool
Simpsonville, SC06-2016
Some College (No Degree) -
Greenville Technical College
Greenville, SCSkills
- Network troubleshooting
- Hardware installation
- Service request monitoring
- Technical documentation
- System maintenance
- Technology evaluation
- Problem resolution
- Performance optimization
- Advanced troubleshooting
- Software configuration
- Troubleshooting and Diagnostics
- Debugging
- Equipment inspection
Affiliations
- Look for reviews or recommendations from reputable sources, such as academic blogs or peer-reviewed articles.
- Cross-check the information with trusted textbooks, peer-reviewed journals, or other scholarly resources to ensure accuracy.
- Take detailed notes while watching, using software like Notion, Evernote, or a physical notebook. Write down key concepts, definitions, and examples.
- Consider how the concepts apply to problems i'm working on or areas i'm studying in-depth.
References
References available upon request.
Timeline
Lead Computer Technician
The Tech Store
05.2023 - Current
High School Diploma -
Hillcrest Highschool
Some College (No Degree) -
Greenville Technical College
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