Conar Oatis

The Tech Store

Simpsonville

05.2023 - Current

Managed multiple projects simultaneously while maintaining high quality standards.
Researched solutions online to solve complex technical issues.
Notified internal and external customers of impending changes and agreed outages to prevent unexpected service disruptions.
Performed troubleshooting to diagnose and resolve technical issues with computers and peripherals.
Disassembled computer systems to troubleshoot and resolve hardware issues.
Monitored ongoing service requests to verify timely and satisfactory completion, supporting exceptional satisfaction ratings.
Installed and configured hardware components, such as monitors, keyboards, printers, and scanners.
Evaluated new technologies for potential implementation into existing infrastructure environments.
Installed and performed minor repairs to hardware, software or peripheral equipment.
Conducted routine maintenance on servers and systems, keeping networks fully operational during peak periods.
Evaluated software or hardware to recommend improvements or upgrades.
Configured routers, switches, firewalls, wireless access points according to specifications.
Read technical manuals or attended conferences and seminars to maintain knowledge of hardware and software.