Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Connor Milham

Mount Pleasant

Summary

Motivated individual with a proven track record in customer service and sales. Experienced in cultivating strong customer relationships and adept at identifying and addressing customer needs. Possess strong communication and interpersonal skills that contribute to delivering exceptional customer service experiences.

Overview

6
6
years of professional experience

Work History

Account Manager

Redwood Consultants
04.2025 - Current
  • Seek new sales leads for telecom, internet, and cell phones
  • Identify and assess customers' needs to achieve satisfaction
  • Proficiently use Salesforce for CRM
  • Sales Presentations
  • Serve as the lead point of contact for our customers
  • Ensures quality, standards, and client expectations are met
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Follow communication procedures, guidelines, and policies
  • Take the extra mile to engage customers

Field Coordinator

Rodgers Builders
09.2024 - 04.2025
  • Developed and enforced comprehensive safety policies across job sites to ensure compliance and promote safety.
  • Prepared work areas for inspections, ensuring all standards and regulations were met.
  • Coordinated schedules with trades and held them accountable to ensure timely project completion.
  • Supervised night operations as required, maintaining productivity and safety standards.
  • Operated forklifts to efficiently perform a variety of tasks, contributing to overall workflow.
  • Served as a liaison between hospital management and the general contractor, ensuring seamless communication and efficient project coordination.
  • Gained a thorough understanding of each trade's scope of work and contractual obligations to ensure adherence to project specifications.

Assistant Superintendent

CBI Construction
09.2021 - 07.2024
  • Managed on-site materials, optimizing inventory control and distribution to meet project requirements efficiently.
  • Proficient operator of forklifts and skid steers.
  • Supervised and coordinated temporary labor teams.
  • Operated drones to capture high-quality videos and images of the job site for project documentation and marketing.
  • Ensured all units passed inspections by coordinating necessary preparations and compliance measures.
  • Oversaw concrete pouring operations, maintaining quality standards and adherence to project timelines.
  • Supervised exterior work, including fencing and siding installations.
  • Responsible for the installation and maintenance of security cameras on-site to enhance safety and monitoring.
  • Managed on-site dumpster logistics, ensuring proper waste disposal and site cleanliness.
  • Scheduled and coordinated termite treatment services.
  • Conducted site safety orientations for all personnel, fostering a culture of safety and compliance.

Warehouse Manager

Last Word Liquidators
05.2020 - 08.2020
  • Proficient in inputting new inventory into the system and efficiently locating items using their SKU numbers.
  • Responsible for packaging and shipping customer orders, ensuring items are packaged appropriately for various modes of transportation.
  • Played a key role in the comprehensive reorganization of the company's infrastructure, enhancing the process for entering new inventory into the system.

Field Engineer

Yellowhammer Construction
05.2019 - 08.2019
  • Executed a variety of tasks, including demolition, construction, wiring installation in newly built homes, and operation of jackhammers and boom lifts.
  • Interpreted blueprints for new restaurant and store constructions to determine optimal placement of equipment and furniture.
  • Transported materials using a box truck, ensuring timely delivery and logistical efficiency.

Education

Bachelor of Science - Business Administration

Auburn University
Auburn, AL
08-2021

Skills

  • Campaign execution
  • Lead prospecting
  • Customer training
  • Account development
  • Objection handling
  • Product demonstration
  • Customer relationship building
  • Salesforce proficiency
  • CRM software
  • Sales presentations
  • Interpersonal communication
  • Sales pitch development

Accomplishments

  • Product Marketing - Offered comparable product substitutions and alternative locations to clients when desired merchandise was out-of-stock.
  • MS Excel - Prepared and formatted financial project reports, budget spreadsheets and expense reports for monthly review.

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Account Manager

Redwood Consultants
04.2025 - Current

Field Coordinator

Rodgers Builders
09.2024 - 04.2025

Assistant Superintendent

CBI Construction
09.2021 - 07.2024

Warehouse Manager

Last Word Liquidators
05.2020 - 08.2020

Field Engineer

Yellowhammer Construction
05.2019 - 08.2019

Bachelor of Science - Business Administration

Auburn University

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Connor Milham