Cooper Lee
Greenville
Summary
Dynamic ice cream professional with a proven track record at Clares Creamery, excelling in customer engagement and food safety compliance. Recognized for enhancing customer satisfaction through exceptional service and effective training of new staff. Demonstrated strong memory retention, customer service, and adaptability, contributing to a streamlined workflow during peak hours.
Along with working at Clares Creamery I have participated in several local theater productions including: Grease and Highschool Musical at J. L. Mann High School, The Little Mermaid at World Upsidedown Theater, and Songs for A New World and Grand Harmonia Hotel at the Fine Arts Center.
Overview
3
3
years of professional experience
Work History
Ice Cream Scooper -Scoop-ivisor
Clares Creamery
2023.08 - 2026.05
- Served diverse ice cream flavors, ensuring customer satisfaction through quality and presentation.
- Operated toppings and mixing machines, maintaining cleanliness and functionality for optimal performance.
- Assisted in inventory management by tracking supplies and restocking as needed.
- Trained new staff on proper scooping techniques and customer service protocols.
- Handled cash register transactions accurately, providing detailed receipts to customers.
- Collaborated with team members to streamline workflow during peak hours for efficiency.
- Implemented health and safety standards, contributing to a clean and safe environment for patrons.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Demonstrated adaptability in learning various roles within the store such as cashiering, refilling toppings bar or cleaning duties when needed.
- Provided exceptional customer care through active listening skills and addressing concerns promptly.
Education
High School Diploma -
J.L. Mann High School
Greenville, SC2026-05
Graduation - Certificate of Achievement - Voice And Music Theory
Fine Arts Center
Greenville, SC2026-05
Skills
- Enthusiasm and energy
- Memory Retention
- Customer engagement
- Patience and empathy
- Food safety compliance
- Brand promotion
- Portion control
Timeline
Ice Cream Scooper -Scoop-ivisor
Clares Creamery
2023.08 - 2026.05
High School Diploma -
J.L. Mann High School
Graduation - Certificate of Achievement - Voice And Music Theory
Fine Arts Center