Corali Ingram
Bluffton
Summary
Developed robust skill set in dynamic property management and fine dining environment, looking to transition into a career defining field. Experienced in tenant communications and managing administrative tasks. Known for strong focus on teamwork and achieving overall satisfaction. Ready to leverage these transferable skills to contribute effectively in another professional setting.
Overview
6
6
years of professional experience
Work History
Server
Cole's, Palmetto Bluff
04.2021 - Current
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Increased sales significantly by upselling higher-end products to customers.
- Adjusted service based on customer requests and kitchen readiness.
- Arranged linens and table settings according to seating plan and event theme.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Responded to guest inquiries and requests promptly and courteously.
- Provided friendly, courteous service to create memorable moments for guests.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Server
Callawassie Island
05.2023 - 11.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Property Management Assistant
Luxury Simplified
03.2023 - 04.2023
- Proofread and edited documents for accuracy and grammar.
- Ordered and distributed office supplies while adhering to fixed office budget.
- Volunteered to help with special projects of varying degrees of complexity.
- Prepared and distributed team-based communications to foster collaboration and enhance team morale.
- Developed and implemented strategies to streamline office operations.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Increased customer service success rates by quickly resolving issues.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
Cashier Trainer
Publix
05.2019 - 03.2021
- Monitored self-checkout systems and provided help in resolving complex problems.
- Educated employees on register use, merchandising, and customer service.
- Reconciled daily totals to maintain balanced and compliant ledgers.
- Helped customers complete purchases, locate items, and join reward programs.
- Completed opening and closing procedures by disarming alarms, turning electronic systems on or off and straightening out check-out shelves.
- Taught employees fundamentals of register use, merchandise scanning and customer service.
- Assisted customers by answering questions and fulfilling requests.
Cook Manager
Subway
01.2019 - 03.2019
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Education
No Degree - Real Estate
Lambuth Real Estate School
Bluffton, SC10.2022
High School Diploma -
May River High School
Bluffton, SC06.2022
Skills
- Conflict Resolution
- Performance Improvement
- Dining Customer Service
- Pos Operation
- Hospitality Service Expertise
- True team player
- Document preparation
- Scheduling appointments
- Strong negotiation
- Great planning skills
Timeline
Server
Callawassie Island
05.2023 - 11.2023
Property Management Assistant
Luxury Simplified
03.2023 - 04.2023
Server
Cole's, Palmetto Bluff
04.2021 - Current
Cashier Trainer
Publix
05.2019 - 03.2021
Cook Manager
Subway
01.2019 - 03.2019
No Degree - Real Estate
Lambuth Real Estate School
High School Diploma -
May River High School
Similar Profiles
Shelby EhrenreichShelby Ehrenreich
Lead Bartender & Mixologist at Buffalos at Palmetto BluffLead Bartender & Mixologist at Buffalos at Palmetto Bluff
Shayne SmithShayne Smith
Residential Property Manager at Montage Palmetto BluffResidential Property Manager at Montage Palmetto Bluff
Angel Emanuel Gomez RivasAngel Emanuel Gomez Rivas
Cook III at Montage Palmetto BluffCook III at Montage Palmetto Bluff