Crew Member
Flight Adventure Park
Irmo
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Provided skates to customers, assisted them with lacing up their skates and helped them adjust their skate sizes if necessary.
- Promoted new products or services offered by the ice rink.
- Greeted customers and provided excellent customer service.
- Organized special events such as birthday parties or group outings at the facility.
- Performed daily maintenance tasks such as sharpening blades on skates, cleaning surfaces of the ice rink, sweeping floors and emptying garbage cans.
- Greeted customers, answered inquiries and provided general information about the ice rink.
- Stocked concession stands with food items, beverages, snacks and other supplies.
- Assisted in setting up the ice rink for events such as public skating sessions, hockey games and figure skating competitions.
- Reported incidents involving injury or property damage immediately to supervisor.
- Restocked shelves with merchandise throughout shifts.
- Cleaned and maintained rental skates between uses.
- Eliminated safety hazards, removed soiled items, and collected trash from customer areas.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
- Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Accepted cash and credit card payments, issued receipts and provided change.
- Used suggestive selling techniques to promote add-on sales.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Helped with purchases and signed customers up for memberships.
- Helped customers find specific products, answered questions, and offered product advice.
- Learned roles of other departments to provide coverage and keep store operational.
- Maintained multitasking of keeping track of the times of the cuts with the Zamboni/Ice Resurfacing Machine, while taking care of customer needs and cashiering simultaneously.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Supervised both the trampoline park and the ice rink as well as delegated tasks to other crew members.
- Called and scheduled group interviews.
