Corbin Reed
Columbia
Summary
Dynamic firearms specialist with extensive experience at Palmetto State Armory, excelling in troubleshooting and repair. Proven track record in quality control and customer communication, ensuring satisfaction. Proficient in firearm maintenance, I bring a passion for enhancing accuracy and a commitment to safety in all operations.
Overview
5
5
years of professional experience
Work History
Customer Service Repair Diagnostician
Palmetto State Armory
West Columbia
04.2023 - Current
- Diagnosed, repaired, and tested various firearm platforms and calibers, including AR and AK models.
- Executed quality control on all repairs, ensuring high standards and accountability for outcomes.
- Maintained accurate compliance and repair records for warranty services, ensuring adherence to industry standards.
- Communicated promptly with customers regarding warranty claims, enhancing customer satisfaction and trust.
Assistant Manager / Firearms Specialist
Mohave Armory
Bullhead City
09.2021 - 03.2023
- Oversaw ATF/NFA paperwork and conducted FBI NICS background checks, ensuring compliance with regulatory requirements.
- Conducted buying, selling, and trading of new and used firearms and accessories.
- Managed inventory and trained new employees to enhance operational efficiency and promote best practices.
Education
Associate of Science - Firearms Technology
Sonoran Desert Institute
Tempe, AZ05-2024
Skills
- Troubleshooting and repair
- Technical diagnostics
- Product maintenance
- Quality assurance
- Service evaluation
- Performance optimization
- Device installation
- Calibration techniques
- Product assembly
- Technical knowledge
- Product knowledge
- Inventory management
- Firearm safety practices
- Ballistics principles
- Technical documentation
Timeline
Customer Service Repair Diagnostician
Palmetto State Armory
04.2023 - Current
Assistant Manager / Firearms Specialist
Mohave Armory
09.2021 - 03.2023
Associate of Science - Firearms Technology
Sonoran Desert Institute