Corsica Myles
Blythewood
Summary
A highly skilled, compassionate, empathetic, and solutions-oriented professional dedicated to providing exceptional customer service. Has the ability to work with diverse client populations in one-on-one and group settings. Effective communicator, and dedicated to driving sales through engagement of customers, suggestive selling and sharing product knowledge. Innate ability to establish rapport quickly, build trust, interact with, and relate to individuals all clients. Team-oriented, consistently recognized for ability to establish and maintain solid relationships with coworkers.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sales/Customer Service/Money Center
Walmart Super Center
Cleveland
05.2016 - 12.2025
- Greet customers and ascertain the needs each customer.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Provide excellent customer service by assisting with purchasing decisions.
- Collaborate with managers to complete assignments.
- Maintain merchandise presentation through organized displays and stocking.
- Answer customer questions about policies, services, and products.
- Complete sales experience by assisting customers with financial transactions.
- Trained new associates on money center operations and customer service standards.
- Maintained clean and organized workspace to enhance customer experience.
- Assisted customers with check cashing, bill payment, and money orders.
- Welcomed and engaged guests to create a positive atmosphere.
- Assisted customers with inquiries and resolved issues promptly.
- Processed payments using cash register or point-of-sale system.
Customer Service Representative
Concentrix (Remote)
Newark
09.2023 - 10.2025
- Assisted customers with inquiries using chat and phone support.
- Resolved issues promptly while maintaining a positive customer experience.
- Utilized CRM software to track customer interactions and follow-ups.
- Demonstrated extremely fast and accurate typing abilities.
Mobile Expert/Sales Associate
Metro by T-Mobile
MS
01.2019 - 01.2022
- Performed all store logistics including but not limited to inventory, monetary transactions, and marketing as well as record management.
- Approach service and sales needs with composure, integrity, and compassion.
- Greet customers, inbound phone calls to the store, upselling and processing customer transactions.
- Exceed quarterly sales goals by 115% though selling products, services, and other lifestyles solutions resulting in awards.
- Processed product warranty requests while providing extraordinary customer service, utmost professionalism, and courtesy.
- Successfully identity and handoff small business leads.
- Support team initiatives and create an inclusive environment.
Cashier
SUPERVALU
Greenville
01.2011 - 10.2015
- Greet customers and ascertain what each customer wants or needs.
- Answer customer questions about policies, services, and products.
- Reviewed weekly sales and monitor price changes.
- Inventory stock and requisition new stock.
- Ticket, arrange and display merchandise to promote sales.
- Exchange merchandise for customers and accept returns.
- Reconcile cash drawer by at the beginning and end of shifts, accounting for errors, and resolving discrepancies.
Caregivers
Delta Area Hospice
Greenville
01.2012 - 12.2013
- Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
- Check patients' pulse, temperature, and respiration.
- Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
- Care for patients by changing bed linens, washing, and ironing laundry, cleaning, or assisting with their personal care.
- Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine.
- Direct patients in simple prescribed exercises or in the use of braces or artificial limbs.
- Provide patients and families with emotional support and instruction in areas such as caring for infants, preparing healthy meals, living independently, or adapting to disability or illness.
- Massage patients or apply preparations or treatments, such as liniment, alcohol rubs, or heat-lamp stimulation.
Education
High School Diploma -
Penn Foster High School
Completed coursework toward Diploma -
Greenville-Weston High School
Skills
- Motivated
- Dependable
- People Skills
- Product Knowledge
- Excellent Customer Service
- Math Skills
- Meet Sales Goals
- Communication
- Selling to Customer Needs
- Fluent with Technology
- Typing Skills
- Product knowledge
- Conflict resolution
- Team collaboration
- Upselling strategies
- Effective communication
- Emotional intelligence
- Fast typing skills
- Training and mentoring
- Computer skills
- Time management
- Microsoft Word
- Good Telephone Etiquette
Certification
- Temporary Nurse Aid
- Sales Award: 2019-2020 T-Mobile Summit Quarterly Awards
Highlighted Skills
- Motivated
- Dependable
- People Skills
- Product Knowledge
- Excellent Customer Service
- Math Skills
- Meet Sales Goals
- Communication
- Selling to Customer Needs
- Fluent with Technology
- Typing Skills
Timeline
Customer Service Representative
Concentrix (Remote)
09.2023 - 10.2025
Mobile Expert/Sales Associate
Metro by T-Mobile
01.2019 - 01.2022
Sales/Customer Service/Money Center
Walmart Super Center
05.2016 - 12.2025
Caregivers
Delta Area Hospice
01.2012 - 12.2013
Cashier
SUPERVALU
01.2011 - 10.2015
High School Diploma -
Penn Foster High School
Completed coursework toward Diploma -
Greenville-Weston High School