Cory Brown
Charleston,SC
Summary
Dedicated Healthcare Professional with over 13 years of experience in dynamic medical environments. Known for exceptional communication skills and a proactive approach, consistently delivering superior performance both individually and as part of a team. Demonstrates strong multitasking abilities and prioritizes workloads efficiently, contributing to effective problem resolution within the workforce. Career goal focuses on leveraging extensive experience to enhance patient care and operational excellence.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Lead Certified Medical Assistant
Aids Healthcare Foundation, AHF
07.2020 - 03.2025
- Communicated with pharmacies for prescription refills on behalf of the supervising physician.
- Administered injections and medications under the direction of a physician or nurse.
- Performed vital signs such as height, weight, and blood pressure measurements.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Greeted patients upon arrival at office visits and verified demographic data before appointment start times.
- Provided administrative and clinical support to physicians, nurses, and other healthcare professionals.
- Prepared examination rooms with necessary instruments and supplies, such as gowns, drapes, and protective covering for examinations or treatments.
- Monitored inventory levels of medical supplies used throughout the facility.
- Assisted in patient care management by scheduling appointments, verifying insurance coverage, and obtaining authorizations for procedures.
- Educated patients about medications, procedures, and physicians' instructions.
- Changed dressings on wounds to prevent infection and check for healing.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Rapid HIV testing, along with Cabenuva and Apertude injections.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Signed patients up for PrEp services.
- Completed blood draws for in-service patients.
Care Navigator
Panoramic Health
08.2016 - 07.2020
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Directed and supervised medical staff on patient flow.
- Educated clients on available resources and services within their communities.
- Interviewed and trained new medical staff.
- Participated in clinical reviews and audits as required by funding sources or regulatory agencies.
- Facilitated referrals to community resources such as housing, transportation, and employment opportunities.
- Completed routine screenings with patients for value based kidney care.
- Decreased patient retention by 40% by engaging with patients routinely and following up.
- Demonstrated ability to work independently as well as collaboratively within a team environment.
- Ordered diagnostic testing for patients as well as input lab orders.
- Collaborated with doctors to plan post-treatment home care and prevent returned hospitalization.
- Educated patients about EGFR levels and CKD stages in health.
- Completed patient quality measures such as; fall risk assessments, and depression checks.
Certified Medical Assistant
Positive Impact Health Centers
01.2013 - 07.2016
- Communicated clearly and effectively with patients to verify information, determine the purpose of the visit, and record medical history.
- Collaborated with medical and administrative personnel to maintain a patient-focused, engaging, and compassionate environment.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Collected and documented patient medical information such as blood pressure and weight.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Prepared and administered medications to alleviate patient symptoms.
- Completed x-rays safely by correctly using shielding equipment following OSHA requirements. Used X-ray machines such as C-Arm and ultrasound machines as well as MRI machines for radiologic imaging.
- Obtained theclient's medical history, including medication information, symptoms, and allergies.
Education
Bachelor of Science - Human Resources Management
Strayer University
Washington, DCMaster of Science - Human Resource Management
Strayer University
Washington, DCSkills
- Phlebotomy
- Disease prevention education
- Payment collection
- Team management and supervision
- Diagnostic image processing
- Proper sterilization techniques
- Therapeutic procedures
- Vital signs and examinations
- Chronic disease management
- Medical billing
- Medical terminology knowledge
- Insurance authorizations
- Insurance verification
- Telehealth coordination
- Wound care management
- Insurance claims
- Case management
- EKG setup and monitoring
- Preparing specimens and samples
- Medical office administration
- OB/GYN procedures
- EMR / EHR
- Vaccine administration
- Discharge coordination
- Chart updating
- Infectious disease control
- Diabetes management
- IV management/setup
- Lab result interpretation
- Patient education and counseling
- Setting up referrals
- Procedure preparations
- ICD-9 forms
- Addiction specialist
- Vision screenings
- Medical scribing
- Microsoft and Excel knowledge
- X-Ray/C-Arm
Certification
- Certified Medical Assistant Certification
- BLS Certification
- Phlebotomy Certification
EMR Systems
- Athenahealth
- Cerner
- Docutab
- eClinicalWorks
- EPIC
Timeline
Lead Certified Medical Assistant
Aids Healthcare Foundation, AHF
07.2020 - 03.2025
Care Navigator
Panoramic Health
08.2016 - 07.2020
Certified Medical Assistant
Positive Impact Health Centers
01.2013 - 07.2016
Bachelor of Science - Human Resources Management
Strayer University
Master of Science - Human Resource Management
Strayer University
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