COURTNEY ARNOLD
Household CEO
Summerville
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
18
18
years of professional experience
Work History
Household CEO
Household CEO
07.2018 - Current
- Military Spouse
- Coordinate schedules and appointments for myself and three people
- Plan and execute various home and other projects
- Developed and implemented strategic initiatives to enhance household management efficiency.
- Oversaw budgeting and financial planning processes to ensure optimal resource allocation.
Manager
Haselwood YMCA
05.2023 - 07.2025
- Managed daily operations to ensure smooth facility functioning and member satisfaction.
- Developed and implemented programs to enhance community engagement and participation.
- Open and/or close the facility following proper procedures
- Facility walk-throughs during shift to ensure all departments are following policies and procedures through data tracking
- Cross-trained existing employees to maximize team agility and performance.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Track and record membership data and create creative ways to boost membership numbers.
- CPR/Lifeguard Certified, main responder to emergencies and incidents
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
First Grade Teacher
Macon Hall Elementary
01.2016 - 08.2017
- Earned high marks for the quality of classroom teaching, lesson plans and instructional materials used in teaching language arts, mathematics, science, social studies and history
- Taught general education students as well as individuals with learning challenges and special needs within a mainstreamed, inclusive classroom
- Conferred with parents, guardians, teachers, counselors, and administrators in order to resolve students' behavioral and academic problem
- Developed and implemented engaging lesson plans aligned with state standards.
- Fostered a positive learning environment to enhance student engagement and collaboration.
- Organized classroom activities that promoted social-emotional development and teamwork among students.
Kindergarten and First Grade Teacher
Keenes Crossing Elementary
08.2013 - 11.2016
- Provided a stimulating learning environment that promotes scholastic and social development
- Determine individual student interests, traits, and needs Plan, prepare, and deliver instruction that caters to the full ability range within the class
- Assess, record, and communicate student progress
- Set and communicated ground rules for the classroom based on respect and personal responsibilities
- Established positive relationships with students, parents, fellow teachers and school administrators
- Collaborated with other staff members to plan and schedule lessons promoting learning and student engagement
- Developed and implemented engaging lesson plans aligned with state standards.
Administrative Assistant
The Golden Bear Club
01.2010 - 08.2013
- Provided service, excellence and guest satisfaction within the country club
- Data Entry of records for club members, guest and employees
- Organize and schedule meetings and events
- Clerical duties, including answering phones and preparing documents
- Collaborated with clients and employers, finance teams and other team members on budgeting and allocating funds
- Scheduling, management of deadlines and progress across the team to ensure proficiency of projects
- Managed scheduling and coordination of events to enhance operational efficiency.
- Streamlined communication between departments, ensuring timely information flow.
- Developed and maintained filing systems for improved document retrieval and management.
Inbound Call Center Sales
Hilton Grand Vacation Club
08.2008 - 01.2010
- Provided excellent customer service over the phone in a call center environment
- Contact our guests who have purchased a pre-paid vacation package and assist them in making their travel arrangements
- Adapt conversation to best assistance guest with best package for their needs
- Results focused environment to ensure sales goals are meant
Education
Masters of Education - Educational Leadership
Northern Arizona University
Flagstaff, AZ01.2018
Bachelor of Science - Elementary Education
University of Central Florida
Orlando, FL01.2013
Associate of Arts - General Studies
Valencia College
Orlando, FL01.2011
Skills
Microsoft Office, Spreadsheets, Presentation software, Data entry, Digital calendars, video conferencing, social media management, email management, Bblearn, Salesforce
Effective decision making
Operational excellence
Customer focus
Strategic visioning
Adaptable and flexible
Timeline
Manager
Haselwood YMCA
05.2023 - 07.2025
Household CEO
Household CEO
07.2018 - Current
First Grade Teacher
Macon Hall Elementary
01.2016 - 08.2017
Kindergarten and First Grade Teacher
Keenes Crossing Elementary
08.2013 - 11.2016
Administrative Assistant
The Golden Bear Club
01.2010 - 08.2013
Inbound Call Center Sales
Hilton Grand Vacation Club
08.2008 - 01.2010
Bachelor of Science - Elementary Education
University of Central Florida
Associate of Arts - General Studies
Valencia College
Masters of Education - Educational Leadership
Northern Arizona University