Courtney Black
Rock Hill
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Receptionist
Salon Naman.
10.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
Stay At Home Mom
Self-employeed
09.2009 - Current
- Managed household and family responsibilities including childcare, housekeeping and cooking
- Organized and planned family events, activities and trips
- Developed strong organizational and time management skills
- Maintained strong problem-solving skills
Customer Service Cashier
Lowe's Foods
08.2008 - 09.2009
- Greeted customers and provided friendly customer service
- Operated cash registers to process payments for goods and services
- Balanced cash drawers at the end of each shift
- Resolved customer complaints in a professional manner
- Provided excellent customer service by helping customers locate items they were looking for
Education
Some College - Middle School Education
Appalachian State University
Boone, NCHigh School Diploma -
St. Stephens High School
Hickory, NC05.2004
Skills
- Customer Relations
- Microsoft Office
- Critical Thinking
- Communication
- Supervision and leadership
- Problem-Solving
Timeline
Receptionist
Salon Naman.
10.2024 - Current
Stay At Home Mom
Self-employeed
09.2009 - Current
Customer Service Cashier
Lowe's Foods
08.2008 - 09.2009
Some College - Middle School Education
Appalachian State University
High School Diploma -
St. Stephens High School
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