Courtney Black

Demonstrates proper phlebotomy technique, proper identification of patient, correct labeling of samples and processing of specimens. Responsible for teaching proper phlebotomy technique to students, residents, and new employees. Obtains blood specimens and non-blood specimens such as urine, sputum, and throat swabs for laboratory testing. Properly identifies patients, selects appropriate gauge needles and prepares veins or fingers for collection of blood. Performs all tests and procedures following standard laboratory procedure and techniques on all patients. Responds immediately to “STAT” requests and ensures that specimens are sent and received

• Provided compassionate care and support to elderly clients, ensuring their safety, comfort, and well-being
• Assisted with daily activities such as bathing, dressing, grooming, and medication management
• Monitored vital signs and promptly reported any changes or concerns to healthcare professionals
• Created personalized care plans based on individual needs and preferences of each client
• Maintained a clean and organized living environment for clients by performing light housekeeping duties
• Prepared nutritious meals according to dietary restrictions and assisted with feeding when necessary
• Accompanied clients to medical appointments, providing transportation and acting as an advocate for their healthcare needs
• Engaged in meaningful conversations with clients to promote social interaction and mental stimulation
• Collaborated with healthcare professionals to develop and implement personalized care plans for each client
• Closely monitored food intake of diabetic patients following specific dietary guidelines provided by healthcare professionals

• Hired, trained, motivated and managed a staff
• Maintained positive relations with resident of 172 units
• Collected monthly rent
• Attracted new residents and retained current residents to increased the occupancy rate
• Managed all aspects of leasing
• Maintained physical operations by conducting weekly ground and building inspections
• Ensured all grounds, amenities, and offices are clean free of debris and immaculately maintained
• Maintained occupancy expectations through leasing and renewals

Patrolled a high crime rate area of the city and responded to dispatch calls to enforce laws and ensure public safety. Investigated criminal activity; interviewed victims, witnesses, and suspects. Preserved crime scenes, gathered evidence, and arrested suspects. Enforced traffic laws and investigated vehicle collisions. Writes accurate and complete reports. Testified in court. Educated public on crime prevention. I check all reports to be submitted to SLED.

• Guided clients through property transactions, ensuring compliance with local regulations and industry standards.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Conducted market analysis to determine property values and advise clients on pricing strategies.
• Negotiated contracts and coordinated closing processes to achieve favorable outcomes for clients.