COURTNEY FRENCH
Summerville,SC
Summary
Results-driven sales and client engagement professional with a strong background in consultative selling, relationship management, and digital lead generation. Proven ability to set appointments, deliver structured presentations, follow up strategically, and guide prospects through enrollment and onboarding. Combines executive-level communication skills with sales discipline, follow-through, and customer retention strategies across wellness, direct sales, and digital marketing environments.
Overview
17
17
years of professional experience
Work History
Independent Marketing Executive
Melaleuca – The Wellness Company
03.2025 - Current
- Conduct consultative sales appointments with prospective customers to present products and membership benefits
- Set and manage appointments, deliver clear sales presentations, and address objections to close enrollments
- Follow up consistently after presentations to increase conversion and customer commitment
- Assist new customers with account creation, enrollment, and first online order placement
- Build long-term customer relationships through ongoing communication and support
Independent Consultant
Young Living Essential Oils
06.2021 - 11.2023
- Built and scaled a direct-sales business using consultative and relationship-based sales techniques
- Pre-qualified prospects and delivered structured product presentations
- Followed up with prospective customers to close sales and drive repeat purchases
- Maintained long-term customer relationships through proactive communication
Administrative Assistant II
New York State Commission on Judicial Conduct
08.2013 - 04.2019
- Served as a primary point of contact for complainants and stakeholders, managing high-volume inbound and outbound communication
- Maintained professionalism, trust, and discretion while handling sensitive inquiries
- Managed scheduling, documentation, and follow-up in a deadline-driven environment
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Legal Secretary/Paralegal
Wilson, Elser, Moskowitz, Edelman & Dicker
01.2013 - 08.2013
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Scheduled appointments for five attorneys.
- Diligently edited legal correspondence for grammar and spelling.
- Filed documents with courts on behalf of attorney.
- Received and placed telephone calls to clients and prospective clients.
- Assisted with preparation of hearing materials and documents in a fast-paced professional setting.
- Researched and identified legal precedents and statutes.
- Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
Confidential Legal Assistant / Legal Secretary
Walsh and Hacker Attorneys and Counselors at Law
06.2009 - 01.2013
- Answered and directed calls using multi-line switchboard.
- Organized files for court proceedings.
- Transcribed legal documents and phone conversations.
- Created and printed legal documents for attorneys to review.
- Developed and maintained positive relationships with clients and colleagues.
- Transcribed information from typed or handwritten notes, shorthand or dictation and confirmed accuracy and correct formatting of documents.
- Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
Education
Bachelor of Arts - Human Ecology
06-2007
Associate of Arts - Fashion Design
06-2007
Skills
- Consultative Sales
- Appointment Setting & Presentations
- Lead Qualification
- Follow-Up & Objection Handling
- Customer Enrollment & Onboarding
Languages
English
Native or Bilingual
Timeline
Independent Marketing Executive - Melaleuca – The Wellness Company
03.2025 - Current
Independent Consultant - Young Living Essential Oils
06.2021 - 11.2023
Administrative Assistant II - New York State Commission on Judicial Conduct
08.2013 - 04.2019
Legal Secretary/Paralegal - Wilson, Elser, Moskowitz, Edelman & Dicker
01.2013 - 08.2013
Confidential Legal Assistant / Legal Secretary - Walsh and Hacker Attorneys and Counselors at Law
06.2009 - 01.2013
State University of New York College At Oneonta - Bachelor of Arts, Human Ecology
Fashion Institute of Technology (FIT) - Associate of Arts, Fashion Design