Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenneth Ward

Summerville

Summary

Dynamic Diesel Equipment Technician with extensive experience at State Road Truck Repair, excelling in equipment maintenance and safety management. Proven track record of enhancing operational efficiency through effective problem-solving and team collaboration. Skilled in diagnostics and inventory management, consistently delivering high-quality service and fostering strong client relationships.

Overview

2026
2026
years of professional experience

Work History

Diesel Equipment Technician

State Road Truck Repair
01.2013 - Current
  • Learned safety protocols and best practices for diesel equipment maintenance.
  • Assisted in diagnosing mechanical issues using diagnostic tools and equipment.
  • Supported experienced technicians in performing routine inspections and repairs.
  • Gained hands-on experience with engine systems, electrical components, and hydraulics.
  • Collaborated with team members to maintain a clean and organized work environment.
  • Participated in training sessions to enhance technical skills and knowledge of diesel technology.
  • Contributed to maintaining inventory of parts and supplies for efficient workflow operations.
  • Reduced downtime with efficient repairs and replacements of faulty parts in diesel engines.
  • Observed troubleshooting processes to understand effective repair methods and techniques.
  • Gained extensive knowledge of various diesel engine systems, enabling effective problem-solving when faced with new challenges.
  • Assisted customers in understanding the importance of routine maintenance for their diesel-powered equipment''s lifespan extension efforts.
  • Collaborated with team members to complete complex repairs and installations on various diesel equipment models.
  • Performed thorough diagnostic tests using advanced tools to identify issues within the diesel engine system accurately.
  • Improved equipment reliability through regular inspections, diagnostics, and preventative maintenance tasks.
  • Demonstrated adaptability when tackling diverse projects involving different makes/models of diesel-powered equipment within tight deadlines successfully.
  • Supported fellow technicians in addressing challenging repair tasks through collaborative problem-solving approaches.
  • Upgraded shop efficiency by implementing improved organization strategies for tools and parts storage systems.
  • Ensured workplace safety by following established procedures and guidelines during all repair tasks.
  • Provided customized solutions for clients'' unique requirements related to their specific fleet of vehicles or machines equipped with diesel engines.
  • Continually updated technical expertise through ongoing training programs, seminars, and industry publications.
  • Rebuilt diesel engines to enhance longevity, ensuring optimal performance for clients'' heavy-duty machinery needs.
  • Optimized inventory management by accurately tracking parts usage and reordering supplies as needed.
  • Enhanced engine performance by troubleshooting and repairing diesel engines in vehicles and equipment.
  • Increased customer satisfaction by providing timely maintenance and repair services for their diesel-powered equipment.
  • Streamlined workflow processes by efficiently organizing tools, equipment, and workspace areas.
  • Maintained accurate records of completed work orders, ensuring proper documentation for future reference.
  • Troubleshot systems, traced problems and diagnosed root causes.
  • Maintained safe working conditions by keeping shop areas clean and free from unneeded items.
  • Performed vehicle lubrication and DOT safety inspections.
  • Removed components and completed repairs or installed new replacements.
  • Assessed equipment for damage, wear, battery life, and fluid levels.
  • Completed warranty services and submitted required paperwork.
  • Inspected [Vehicles] for repair and maintenance needs.
  • Replaced parts such as belts, hoses and motors on different systems.
  • Applied documented procedures and policies to complete complex repairs and identify and prepare required parts and tools.
  • Assessed engines to inform preventive maintenance work.
  • Completed required documentation such as work-completed reports, timesheets and quality assessments via handwritten forms or business system input screens.
  • Diagnosed mechanical problems for repair or replacement.
  • Serviced and maintained engines by performing regular oil and filter changes.
  • Handled repairs, replacing broken components and inspecting engines for wear and tear.
  • Performed preventive maintenance on diesel engines, preventing malfunctions.
  • Used specialized tools and equipment to diagnose and repair issues with diesel engines.
  • Conducted full operational compliance inspections before releasing vehicles for use.
  • Adhered to safety regulations while servicing vehicles, preventing injuries and accidents.
  • Collaborated with other mechanics to inspect diesel engines for signs of damage.
  • Replaced and repaired fuel injection systems for diesel engines in buses and trucks.
  • Followed factory and dealership standards to accurately perform repairs according to work order.
  • Analyzed engine faults in buses and trucks, identifying potential causes and determining needed repairs.
  • Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
  • Changed faulty or damaged fuel injectors, air filters and spark plugs in diesel engines.
  • Managed parts inventory and tracked status of recent orders to maintain tool and equipment stock.
  • Executed tune-ups on diesel engines by adjusting valves and setting engine timing.
  • Ordered new parts for broken belts, hoses and filters, resupplying inventory.
  • Determined cost-effective solutions to mechanical issues, saving company money.
  • Checked completed repairs in buses and trucks, confirming correct servicing procedures.
  • Organized test drives in buses and trucks to identify needed repairs.

Shop Foreman

C E I (Custom Escology Inc.)
  • Oversaw daily operations to ensure efficient workflow and adherence to safety protocols.
  • Trained new employees on proper equipment usage and best practices for productivity.
  • Implemented process improvements that enhanced operational efficiency and reduced downtime.
  • Coordinated inventory management, ensuring optimal stock levels for uninterrupted production.
  • Monitored team performance, providing feedback to enhance skills and productivity levels.
  • Conducted regular equipment maintenance checks to minimize operational disruptions and extend lifespan.
  • Collaborated with management to develop training programs focused on skill enhancement and safety compliance.
  • Resolved production issues promptly, facilitating timely completion of projects within established deadlines.
  • Used hand and power tools, equipment, and instruments accurately.
  • Oversaw maintenance and repair of shop equipment.
  • Trained and coached employees to improve performance and skills.
  • Directed daily operations of team of 8 technicians and shop professionals.
  • Verified safe and proper operation of wide range of power tools, equipment and instruments.
  • Conducted thorough inspections of completed work, ensuring all projects met or exceeded company and client expectations before final delivery.
  • Increased shop efficiency by implementing streamlined processes and organizing work areas.
  • Managed materials inside shop and at job locations.
  • Coordinated with other departments to ensure timely completion of projects and smooth communication between teams.
  • Maintained open lines of communication with upper management regarding shop updates, challenges faced, and potential opportunities for growth or improvement.
  • Reduced machine downtime by performing regular maintenance checks and addressing issues promptly.
  • Addressed customer concerns in a timely manner, upholding the company''s reputation for excellent customer service.
  • Supervised all aspects of project completion from initial planning stages through final execution, meeting or exceeding client expectations consistently.
  • Ensured high-quality workmanship by closely monitoring team performance and providing constructive feedback.
  • Provided training, coaching and support of staff members, resulting in elevated individual performance to boosted service standards.
  • Safeguarded workplace safety through strict adherence to safety protocols and conducting regular training sessions for staff.
  • Optimized scheduling practices to maximize productivity while minimizing labor costs without sacrificing quality or safety standards.
  • Managed a team of skilled technicians, fostering a positive work environment that encouraged professional growth and development.
  • Evaluated employee performance regularly, offering praise for accomplishments and guidance on areas needing improvement.
  • Fostered a strong team dynamic by promoting trust, open communication, and collaborative problem solving among team members.
  • Assisted in the recruitment process by interviewing potential hires and selecting qualified candidates to join the team.
  • Developed custom solutions for unique customer requirements, resulting in increased client satisfaction levels.
  • Collaborated with vendors when procuring materials or equipment necessary for successful project completion within budget constraints while adhering to quality standards.
  • Implemented inventory control measures, ensuring proper stock levels were maintained for efficient operations.
  • Streamlined workflow processes by identifying bottlenecks in production and implementing appropriate solutions to alleviate them.
  • Managed resources, materials, systems maintenance, regulatory compliance, schematics implementation and proper documentation of orders, operations, schedules and evaluations.
  • Contributed to budget management by tracking expenses, reducing waste, and optimizing resource allocation.
  • Continuously updated technical knowledge through attending industry workshops, seminars, and conferences to stay abreast of new trends or advancements in technology relevant to our field of expertise.
  • Fostered culture of continuous improvement, encouraging innovation and efficiency.
  • Reduced machine downtime with proactive maintenance schedules.
  • Developed recycling program for scrap materials, contributing to cost savings and environmental sustainability.
  • Enhanced team skill levels through regular training sessions and workshops.
  • Oversaw installation of new machinery, enhancing workshop capabilities.
  • Established mentorship program to support professional development of junior staff.
  • Facilitated team meetings to discuss progress and address any issues, fostering collaborative work environment.
  • Conducted performance evaluations for team members to identify areas for growth and development.
  • Led transition to digital work order system, reducing paper waste and improving organization.
  • Improved customer satisfaction by providing timely and accurate updates on repair status.
  • Optimized workflow by redesigning shop layout for better movement and access.
  • Implemented quality control system that significantly reduced number of defective products.
  • Implemented energy-saving measures, reducing utility costs.
  • Managed project timelines to ensure work was completed on schedule and within budget.
  • Coordinated with suppliers to ensure timely delivery of parts, maintaining optimal inventory levels.
  • Streamlined tool management system, ensuring tools were always available when needed.
  • Led development of safety protocols to minimize workplace accidents, significantly improving overall safety.
  • Increased workshop efficiency by implementing streamlined work order processing system.
  • Organized training on new software tools to increase productivity.
  • Cultivated professional working relationships with peers and supervisors.
  • Supervised ongoing daily production phases.
  • Troubleshot equipment to reduce service calls and downtime.
  • Monitored daily and weekly key performance indicators to maintain on-track status.
  • Coordinated project workflows for departments.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Managed staff hiring, training and supervision.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
  • Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
  • Oversaw loading and unloading of packages in warehouse.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
  • Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve.
  • Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
  • Increased customer satisfaction and grew business by maintaining close relationships with customers.
  • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Built relationships with customers and managed accounts to drive revenue and profit.
  • Coordinated merchandising, promoted new products and increased brand awareness.
  • Created and implemented strategies for improving operational efficiency and accuracy.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Established operational objectives and work plans and delegated assignments to subordinate managers.
  • Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
  • Kept accurate and detailed records of personnel progress and productivity.
  • Conducted performance reviews each quarter, offering praise and recommendations for improvement.

Repair Shop Forman

Baird Transport
  • Supervised daily shop operations to ensure workflow efficiency and safety compliance.
  • Trained and mentored junior staff on equipment usage and safety protocols.
  • Implemented process improvements to enhance production quality and reduce waste.
  • Monitored inventory levels, ensuring timely replenishment of materials for production needs.
  • Conducted regular inspections of tools and equipment to maintain operational readiness.
  • Coordinated with team members to prioritize tasks and meet project deadlines.
  • Developed training materials for new hires, facilitating smooth onboarding processes.
  • Collaborated with management to identify areas for operational enhancements and cost reductions.
  • Verified safe and proper operation of wide range of power tools, equipment and instruments.
  • Used hand and power tools, equipment, and instruments accurately.
  • Oversaw maintenance and repair of shop equipment.
  • Trained and coached employees to improve performance and skills.
  • Conducted thorough inspections of completed work, ensuring all projects met or exceeded company and client expectations before final delivery.
  • Increased shop efficiency by implementing streamlined processes and organizing work areas.
  • Managed materials inside shop and at job locations.
  • Coordinated with other departments to ensure timely completion of projects and smooth communication between teams.
  • Maintained open lines of communication with upper management regarding shop updates, challenges faced, and potential opportunities for growth or improvement.
  • Reduced machine downtime by performing regular maintenance checks and addressing issues promptly.
  • Addressed customer concerns in a timely manner, upholding the company''s reputation for excellent customer service.
  • Supervised all aspects of project completion from initial planning stages through final execution, meeting or exceeding client expectations consistently.
  • Ensured high-quality workmanship by closely monitoring team performance and providing constructive feedback.
  • Provided training, coaching and support of staff members, resulting in elevated individual performance to boosted service standards.
  • Safeguarded workplace safety through strict adherence to safety protocols and conducting regular training sessions for staff.
  • Optimized scheduling practices to maximize productivity while minimizing labor costs without sacrificing quality or safety standards.
  • Managed a team of skilled technicians, fostering a positive work environment that encouraged professional growth and development.
  • Evaluated employee performance regularly, offering praise for accomplishments and guidance on areas needing improvement.
  • Fostered a strong team dynamic by promoting trust, open communication, and collaborative problem solving among team members.
  • Assisted in the recruitment process by interviewing potential hires and selecting qualified candidates to join the team.
  • Developed custom solutions for unique customer requirements, resulting in increased client satisfaction levels.
  • Collaborated with vendors when procuring materials or equipment necessary for successful project completion within budget constraints while adhering to quality standards.
  • Implemented inventory control measures, ensuring proper stock levels were maintained for efficient operations.
  • Streamlined workflow processes by identifying bottlenecks in production and implementing appropriate solutions to alleviate them.
  • Managed resources, materials, systems maintenance, regulatory compliance, schematics implementation and proper documentation of orders, operations, schedules and evaluations.
  • Contributed to budget management by tracking expenses, reducing waste, and optimizing resource allocation.
  • Continuously updated technical knowledge through attending industry workshops, seminars, and conferences to stay abreast of new trends or advancements in technology relevant to our field of expertise.
  • Fostered culture of continuous improvement, encouraging innovation and efficiency.
  • Reduced machine downtime with proactive maintenance schedules.
  • Developed recycling program for scrap materials, contributing to cost savings and environmental sustainability.
  • Enhanced team skill levels through regular training sessions and workshops.
  • Oversaw installation of new machinery, enhancing workshop capabilities.
  • Established mentorship program to support professional development of junior staff.
  • Facilitated team meetings to discuss progress and address any issues, fostering collaborative work environment.
  • Conducted performance evaluations for team members to identify areas for growth and development.
  • Led transition to digital work order system, reducing paper waste and improving organization.
  • Improved customer satisfaction by providing timely and accurate updates on repair status.
  • Optimized workflow by redesigning shop layout for better movement and access.
  • Implemented quality control system that significantly reduced number of defective products.
  • Implemented energy-saving measures, reducing utility costs.
  • Managed project timelines to ensure work was completed on schedule and within budget.
  • Coordinated with suppliers to ensure timely delivery of parts, maintaining optimal inventory levels.
  • Streamlined tool management system, ensuring tools were always available when needed.
  • Led development of safety protocols to minimize workplace accidents, significantly improving overall safety.
  • Increased workshop efficiency by implementing streamlined work order processing system.
  • Organized training on new software tools to increase productivity.
  • Cultivated professional working relationships with peers and supervisors.
  • Supervised ongoing daily production phases.
  • Troubleshot equipment to reduce service calls and downtime.
  • Monitored daily and weekly key performance indicators to maintain on-track status.
  • Coordinated project workflows for departments.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Managed staff hiring, training and supervision.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
  • Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
  • Oversaw loading and unloading of packages in warehouse.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
  • Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve.
  • Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
  • Increased customer satisfaction and grew business by maintaining close relationships with customers.
  • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Built relationships with customers and managed accounts to drive revenue and profit.
  • Coordinated merchandising, promoted new products and increased brand awareness.
  • Created and implemented strategies for improving operational efficiency and accuracy.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Established operational objectives and work plans and delegated assignments to subordinate managers.
  • Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
  • Kept accurate and detailed records of personnel progress and productivity.
  • Conducted performance reviews each quarter, offering praise and recommendations for improvement.

Shop Diesel Tech

Peterbilt of the Larson Group
  • Diagnosed and repaired diesel engines, ensuring optimal performance and compliance with safety standards.
  • Conducted routine maintenance checks on heavy machinery, enhancing reliability and reducing downtime.
  • Utilized diagnostic tools to identify mechanical issues, improving troubleshooting efficiency.
  • Assisted in training junior technicians on best practices for diesel engine repair and maintenance.
  • Implemented process improvements that streamlined servicing procedures, resulting in quicker turnaround times.
  • Maintained accurate service records and documentation to support warranty claims and regulatory compliance.
  • Collaborated with team members to troubleshoot complex mechanical failures, enhancing problem-solving capabilities.
  • Led initiatives to improve safety protocols in the workshop, fostering a culture of workplace safety awareness.
  • Supported fleet operations with dependable on-site troubleshooting, diagnosis, and repair services for diesel-powered vehicles.
  • Delivered reliable repair services by consistently adhering to manufacturer specifications during all maintenance activities.
  • Refined diagnostic skills across various diesel engine models, ensuring accurate identification of underlying issues for targeted repairs.
  • Boosted shop productivity by maintaining a clean, organized work environment and properly utilizing equipment and tools.
  • Maintained up-to-date knowledge of industry trends and advancements through regular participation in ongoing professional development courses.
  • Increased customer satisfaction levels through prompt and effective communication regarding repair progress and timelines.
  • Collaborated with team members on complex repair tasks, resulting in improved workflow efficiency.
  • Contributed to workshop profitability by identifying upsell opportunities for additional repairs or preventive maintenance services.
  • Minimized potential damage from electrical system malfunctions through diligent inspection, identification, and resolution of wiring issues.
  • Reduced vehicle downtime by implementing efficient preventive maintenance procedures for diesel engines.
  • Provided exceptional customer service by addressing concerns promptly and offering clear explanations of required repairs or services.
  • Enhanced workshop safety through consistent adherence to established protocols and guidelines.
  • Developed expertise in electronic control systems, enabling accurate troubleshooting of advanced diesel engine issues.
  • Expedited repair turnaround times with the ability to analyze complex mechanical problems and develop appropriate solutions efficiently.
  • Ensured compliance with emission standards through the meticulous inspection and servicing of exhaust after-treatment systems.
  • Contributed to business growth by consistently receiving positive feedback from satisfied clients.
  • Reduced environmental impact with implementation of eco-friendly disposal methods for hazardous materials.
  • Delivered high-quality repair services, adhering strictly to manufacturer guidelines and specifications.
  • Conducted safety inspections to comply with regulations, enhancing workplace safety.
  • Boosted fuel efficiency for fleet, through detailed engine tuning and adjustments.
  • Enhanced diagnostic accuracy by keeping abreast of and employing latest tech tools.
  • Minimized downtime by efficiently managing inventory of essential repair parts.
  • Streamlined repair processes, introducing innovative troubleshooting techniques.
  • Cultivated strong client relationships, offering personalized service recommendations.
  • Facilitated smoother operations, meticulously documenting repair and maintenance logs.
  • Improved team skill sets, mentoring junior technicians in advanced repair techniques.
  • Achieved significant reduction in repair turnaround times by optimizing workflow processes.
  • Enhanced team productivity, leading workshops on latest diesel technology advancements.
  • Elevated customer satisfaction, providing clear, concise explanations of complex repairs.
  • Improved vehicle uptime with meticulous preventive maintenance schedules.
  • Reduced engine failures, performing comprehensive diagnostics and repairs.
  • Ensured operational efficiency by conducting regular maintenance on diesel engines.
  • Streamlined parts acquisition process, negotiating better terms with suppliers.
  • Played pivotal role in emergency breakdown services, swiftly restoring functionality to critical vehicles.
  • Fostered culture of continuous improvement, initiating feedback loops with team.
  • Troubleshot systems, traced problems and diagnosed root causes.
  • Maintained safe working conditions by keeping shop areas clean and free from unneeded items.
  • Performed vehicle lubrication and DOT safety inspections.
  • Removed components and completed repairs or installed new replacements.
  • Assessed equipment for damage, wear, battery life, and fluid levels.
  • Completed warranty services and submitted required paperwork.
  • Inspected 150 Vehicles for repair and maintenance needs.
  • Replaced parts such as belts, hoses and motors on different systems.
  • Applied documented procedures and policies to complete complex repairs and identify and prepare required parts and tools.
  • Assessed engines to inform preventive maintenance work.
  • Completed required documentation such as work-completed reports, timesheets and quality assessments via handwritten forms or business system input screens.
  • Diagnosed mechanical problems for repair or replacement.
  • Serviced and maintained engines by performing regular oil and filter changes.
  • Handled repairs, replacing broken components and inspecting engines for wear and tear.
  • Performed preventive maintenance on diesel engines, preventing malfunctions.
  • Used specialized tools and equipment to diagnose and repair issues with diesel engines.
  • Conducted full operational compliance inspections before releasing vehicles for use.
  • Adhered to safety regulations while servicing vehicles, preventing injuries and accidents.
  • Collaborated with other mechanics to inspect diesel engines for signs of damage.
  • Replaced and repaired fuel injection systems for diesel engines in buses and trucks.
  • Followed factory and dealership standards to accurately perform repairs according to work order.
  • Analyzed engine faults in buses and trucks, identifying potential causes and determining needed repairs.
  • Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
  • Changed faulty or damaged fuel injectors, air filters and spark plugs in diesel engines.
  • Managed parts inventory and tracked status of recent orders to maintain tool and equipment stock.
  • Executed tune-ups on diesel engines by adjusting valves and setting engine timing.
  • Ordered new parts for broken belts, hoses and filters, resupplying inventory.
  • Determined cost-effective solutions to mechanical issues, saving company money.
  • Checked completed repairs in buses and trucks, confirming correct servicing procedures.
  • Organized test drives in buses and trucks to identify needed repairs.

Shop Technician

Southeast Atlantic Peterbilt
  • Operated and maintained shop equipment, ensuring optimal performance and safety compliance.
  • Assisted in troubleshooting mechanical issues, contributing to timely repairs and reduced downtime.
  • Collaborated with team members to streamline workflow processes, enhancing overall shop efficiency.
  • Conducted regular inspections of tools and machinery, identifying maintenance needs proactively.
  • Trained new technicians on equipment usage and safety protocols, fostering a knowledgeable workforce.
  • Implemented inventory management practices, improving stock availability and reducing waste.
  • Developed standard operating procedures for equipment handling, promoting consistent operational standards.
  • Participated in safety audits, reinforcing adherence to regulations and best practices across the shop environment.
  • Kept shop clean, organized and stocked with supplies.
  • Contributed to a safer work environment by consistently following safety protocols and procedures.
  • Supported team members with technical expertise, helping to resolve complex issues and improve overall performance.
  • Repaired parts, components and assemblies to correct malfunctions.
  • Organized storage areas for easy retrieval of parts, tools, and supplies necessary for efficient job completion.
  • Efficiently managed multiple tasks, ensuring all projects were completed on time without compromising quality.
  • Helped team meet customer service deadlines by working quickly and minimizing errors.
  • Collaborated effectively with colleagues to complete challenging projects within established deadlines.
  • Maintained accurate records of repair work completed, enabling efficient tracking of equipment history and warranty information.
  • Reduced equipment downtime through regular maintenance and prompt troubleshooting.
  • Partnered with shop team to diagnose problems, correct faults and restore equipment to manufacturer specifications through timely preventive maintenance.
  • Demonstrated adaptability by quickly learning new software applications used for tracking inventory levels and processing orders.
  • Enhanced shop efficiency by streamlining inventory management and organizing workspace.
  • Optimized tool usage by maintaining proper calibration settings and conducting regular performance checks.
  • Provided exceptional customer service, addressing questions or concerns with professionalism and courtesy.
  • Operated manual, pneumatic and hydraulic shop tools to complete work.
  • Participated in ongoing training opportunities to stay current with industry trends and best practices in shop operations.
  • Consistently met or exceeded daily production targets while maintaining high-quality standards in workmanship.
  • Built, tested, and modified equipment to achieve functionality objectives.
  • Operated vehicles to troubleshoot problems and verify repair success.
  • Conducted thorough inspections of incoming shipments, identifying damaged or missing items promptly to minimize losses.
  • Measured and tested components using handheld micrometers, calipers and other tools.
  • Evaluated performance and reliability of machinery against specifications.
  • Improved customer satisfaction by providing knowledgeable advice on appropriate tools and materials for various projects.
  • Interpreted blueprint and schematic drawings to determine best course for repairs.
  • Expedited order fulfillment by accurately picking, packing, and shipping products in a timely manner.
  • Assisted in increasing sales by demonstrating product features and benefits to customers.
  • Performed preventative maintenance tasks diligently, extending the lifespan of valuable equipment assets.
  • Continuously sought ways to reduce waste material and energy consumption, contributing to a more sustainable work environment.
  • Increased productivity through effective scheduling of machine repairs during non-peak hours to minimize downtime impact on the entire shop floor.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Worked with diverse types of weather and ground conditions.
  • Tested systems, noting issues and completing preventive maintenance.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
  • Stamped grommets into canvas using mallets and punches or eyelet machines.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Managed maintenance activities, supervised staff, and inspected equipment.
  • Spread out articles or materials and examined for holes, tears and other defects.
  • Sewed fringe, tassels and ruffles onto drapes and curtains and buttons and trimming onto garments.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Checked, repaired and repacked survival equipment to meet specifications.
  • Researched and implemented new technologies and equipment.
  • Measured and hemmed curtains, garments, and canvas coverings to size using tape measures.
  • Liaised with internal departments to optimize productivity and efficiency.
  • Trimmed cut or torn fabric using scissors or knives and stitched trimmed edges together.
  • Patched holes, sewed tears and ripped seams or darned defects using needles and thread or sewing machines.
  • Completed preventive maintenance on machines to enhance production and maintain quality.
  • Cleaned stains from fabric or garments using spray guns and cleaning fluid.

Shop Technician

Carolina Diesel Trucks
  • Operated and maintained shop equipment, ensuring optimal performance and safety compliance.
  • Assisted in troubleshooting mechanical issues, contributing to timely repairs and reduced downtime.
  • Collaborated with team members to streamline workflow processes, enhancing overall shop efficiency.
  • Conducted regular inspections of tools and machinery, identifying maintenance needs proactively.
  • Trained new technicians on equipment usage and safety protocols, fostering a knowledgeable workforce.
  • Implemented inventory management practices, improving stock availability and reducing waste.
  • Developed standard operating procedures for equipment handling, promoting consistent operational standards.
  • Participated in safety audits, reinforcing adherence to regulations and best practices across the shop environment.
  • Kept shop clean, organized and stocked with supplies.
  • Contributed to a safer work environment by consistently following safety protocols and procedures.
  • Supported team members with technical expertise, helping to resolve complex issues and improve overall performance.
  • Repaired parts, components and assemblies to correct malfunctions.
  • Organized storage areas for easy retrieval of parts, tools, and supplies necessary for efficient job completion.
  • Efficiently managed multiple tasks, ensuring all projects were completed on time without compromising quality.
  • Helped team meet customer service deadlines by working quickly and minimizing errors.
  • Collaborated effectively with colleagues to complete challenging projects within established deadlines.
  • Maintained accurate records of repair work completed, enabling efficient tracking of equipment history and warranty information.
  • Reduced equipment downtime through regular maintenance and prompt troubleshooting.
  • Partnered with shop team to diagnose problems, correct faults and restore equipment to manufacturer specifications through timely preventive maintenance.
  • Demonstrated adaptability by quickly learning new software applications used for tracking inventory levels and processing orders.
  • Enhanced shop efficiency by streamlining inventory management and organizing workspace.
  • Optimized tool usage by maintaining proper calibration settings and conducting regular performance checks.
  • Provided exceptional customer service, addressing questions or concerns with professionalism and courtesy.
  • Operated manual, pneumatic and hydraulic shop tools to complete work.
  • Participated in ongoing training opportunities to stay current with industry trends and best practices in shop operations.
  • Consistently met or exceeded daily production targets while maintaining high-quality standards in workmanship.
  • Built, tested, and modified equipment to achieve functionality objectives.
  • Operated vehicles to troubleshoot problems and verify repair success.
  • Conducted thorough inspections of incoming shipments, identifying damaged or missing items promptly to minimize losses.
  • Measured and tested components using handheld micrometers, calipers and other tools.
  • Evaluated performance and reliability of machinery against specifications.
  • Improved customer satisfaction by providing knowledgeable advice on appropriate tools and materials for various projects.
  • Interpreted blueprint and schematic drawings to determine best course for repairs.
  • Expedited order fulfillment by accurately picking, packing, and shipping products in a timely manner.
  • Assisted in increasing sales by demonstrating product features and benefits to customers.
  • Performed preventative maintenance tasks diligently, extending the lifespan of valuable equipment assets.
  • Continuously sought ways to reduce waste material and energy consumption, contributing to a more sustainable work environment.
  • Increased productivity through effective scheduling of machine repairs during non-peak hours to minimize downtime impact on the entire shop floor.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Worked with diverse types of weather and ground conditions.
  • Tested systems, noting issues and completing preventive maintenance.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
  • Stamped grommets into canvas using mallets and punches or eyelet machines.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Managed maintenance activities, supervised staff, and inspected equipment.
  • Spread out articles or materials and examined for holes, tears and other defects.
  • Sewed fringe, tassels and ruffles onto drapes and curtains and buttons and trimming onto garments.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Checked, repaired and repacked survival equipment to meet specifications.
  • Researched and implemented new technologies and equipment.
  • Measured and hemmed curtains, garments, and canvas coverings to size using tape measures.
  • Liaised with internal departments to optimize productivity and efficiency.
  • Trimmed cut or torn fabric using scissors or knives and stitched trimmed edges together.
  • Patched holes, sewed tears and ripped seams or darned defects using needles and thread or sewing machines.
  • Completed preventive maintenance on machines to enhance production and maintain quality.
  • Cleaned stains from fabric or garments using spray guns and cleaning fluid.

Lube Technician

T E I (Truckers Express Inc)
  • Conducted routine maintenance and inspections on vehicles to ensure optimal performance.
  • Utilized diagnostic tools to identify mechanical issues and recommend appropriate solutions.
  • Collaborated with team members to improve workflow efficiency and service quality.
  • Assisted in training new technicians on safety protocols and equipment usage.
  • Maintained accurate records of services performed and inventory levels for supplies.
  • Implemented best practices for oil change procedures, enhancing customer satisfaction rates.
  • Streamlined parts ordering processes, reducing wait times for repairs and services.
  • Mentored junior technicians, fostering skill development and promoting adherence to safety standards.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Kept shop areas neat, clean, and free of safety hazards.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Greeted customers and answered questions about oil changes and other services.
  • Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
  • Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
  • Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
  • Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
  • Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
  • Checked fluids, tires, brakes, and other systems as part of [Number]-point inspection.
  • Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
  • Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
  • Ensured customer trust with transparent communication about necessary services and repair costs.
  • Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
  • Increased shop efficiency with meticulous organization of tools, equipment, and supplies.
  • Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
  • Optimized workflow efficiency by proactively addressing minor issues before they escalated into costly repairs for clients.
  • Accurately recorded customer information, service details, and vehicle conditions to ensure streamlined communication with team members and clients.
  • Elevated overall service experience for clients through skilled tire rotations, brake inspections, fluid checks, and filter replacements as needed.
  • Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
  • Delivered exceptional service quality through strong attention to detail in all aspects of vehicle care.
  • Contributed to team success by collaborating with colleagues on complex repairs and maintenance tasks.
  • Supported business growth through consistent delivery of top-notch service, resulting in positive client referrals.
  • Demonstrated flexibility by adapting to various makes and models of vehicles, quickly mastering new techniques and processes as needed.
  • Exceeded performance targets regularly by quickly diagnosing problems and executing appropriate solutions.
  • Reduced vehicle downtime for clients by performing thorough inspections and identifying necessary repairs.
  • Educated customers on vehicle systems operation and recommended regular maintenance schedules to promote optimal vehicle functionality.
  • Vacuumed interior of vehicles and washed exterior windows to boost customer satisfaction.
  • Cleaned automotive service bays and removed debris and [Type] to promote organized work environment.
  • Successfully met deadlines for scheduled services while maintaining a focus on accuracy during fast-paced shifts.
  • Upheld high-quality standards in every task completed through rigorous compliance with company guidelines and manufacturer specifications.
  • Boosted repeat business by establishing rapport with customers and providing knowledgeable recommendations on vehicle upkeep.
  • Attended in-house training courses and webinars to learn about vehicle electrical system, brakes and diagnostic and repair techniques.
  • Worked alone or in team-based systems to complete up to [Number] oil changes each day.
  • Streamlined the lube technician process through diligent record-keeping on service histories and upcoming maintenance needs.
  • Increased repeat business, establishing trust through consistent, high-quality service.
  • Demonstrated adaptability, quickly learning new techniques and adapting to advances in automotive maintenance technologies.
  • Assisted customers in selecting appropriate lubricants and services for their vehicles, based on manufacturer recommendations.
  • Fostered positive and supportive team atmosphere, encouraging open communication and mutual respect among colleagues.
  • Improved workshop efficiency, organizing tools and equipment for easy access during repairs.
  • Kept detailed records of services performed, aiding in accurate tracking of vehicle maintenance history.
  • Enhanced vehicle performance by conducting thorough inspections and identifying critical maintenance needs.
  • Collaborated with team of technicians to solve complex mechanical issues, sharing knowledge and skills.
  • Maintained cleanliness and order in service area, promoting professional work environment.
  • Contributed to safe working environment by adhering to health and safety protocols and reporting hazards.
  • Optimized vehicle performance and longevity, using high-quality lubricants and following manufacturer specifications closely.
  • Protected customer vehicles during service, employing careful handling and protective coverings to avoid damage.
  • Expedited service delivery, efficiently managing time to handle multiple vehicles simultaneously.
  • Enhanced team performance with regular participation in training sessions on latest automotive technologies.
  • Reduced waiting times for customers, streamlining process of vehicle intake and service scheduling.
  • Ensured customer satisfaction by providing timely updates and transparent communication throughout service process.
  • Provided high-quality customer service, addressing concerns and explaining maintenance procedures clearly.
  • Supported inventory management, ensuring availability of essential lubricants and parts for various vehicle models.
  • Ensured safety and reliability of vehicles with routine oil changes and filter replacements.
  • Improved service quality with meticulous attention to detail in every task, from basic oil changes to intricate lubrication work.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Repaired and replaced worn and damaged components.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Investigated customer complaints to identify cause of malfunctions.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Coordinated with parts department to determine availability of necessary components.
  • Retained accurate records of purchases, titles and sales.
  • Read and followed technical documentation to complete accurate repairs.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Performed emissions tests according to standard procedures.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.
  • Maintained awareness of vehicle market trends to assess customer demands and budgets.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Corrected faults and maximized performance by rebuilding systems and individual components.
  • Delegated and supervised vehicle bodywork to body team for restoration and remediation.

Shop Helper

Low Country Waste
  • Assisted in maintaining cleanliness and organization of shop tools and materials.
  • Supported team in preparing workstations for daily tasks, ensuring readiness and efficiency.
  • Learned operation of various hand tools and equipment to assist skilled workers.
  • Followed safety protocols to promote a secure working environment for all staff.
  • Collaborated with team members to streamline workflow processes and reduce downtime.
  • Shadowed experienced workers to gain practical knowledge and improve technical skills.
  • Contributed to inventory management by tracking supplies and reporting shortages promptly.
  • Engaged in continuous learning opportunities to enhance job performance and support team goals.
  • Assisted in completing projects on time by providing support to skilled tradespeople.
  • Supported team members in achieving project goals through effective communication and collaboration.
  • Expedited project completion with the efficient transportation of materials between workstations.
  • Ensured a high standard of cleanliness within the shop by regularly sweeping, mopping, dusting, and disposing of debris as necessary.
  • Streamlined production processes by assembling, disassembling, and cleaning tools and equipment.
  • Demonstrated adaptability in performing various tasks as assigned by supervisors to meet fluctuating workload demands during peak seasons or staff shortages.
  • Optimized workflow by accurately interpreting blueprints, drawings, or instructions from supervisors.
  • Ensured proper tool maintenance, prolonging tool lifespan through regular inspections and repairs as needed.
  • Continuously improved job skills through participation in training sessions and workshops as required.
  • Enhanced customer satisfaction with timely and accurate order fulfillment.
  • Played an integral role in inventory management initiatives such as stocktaking, ordering new supplies when necessary, or organizing existing stock for easy access during daily operations.
  • Enhanced operational efficiency by conducting routine maintenance checks on machinery and promptly reporting malfunctions for repair or replacement.
  • Increased productivity with proficient use of hand tools, power tools, and various equipment within the shop setting.
  • Contributed to a safe work environment by adhering to safety guidelines and promptly addressing hazards.
  • Increased shop efficiency by maintaining a clean and organized workspace.
  • Reduced waste and improved inventory management through diligent tracking of materials and supplies.
  • Provided excellent customer service, answering inquiries and directing customers to appropriate personnel.
  • Promoted a positive workplace culture by fostering open communication among team members and actively participating in group activities.
  • Adhered to company policies for quality control, ensuring all finished products met established standards before delivery to clients.
  • Achieved smooth transitions between shifts with thorough documentation of completed tasks and ongoing projects in daily logbooks.
  • Completed daily tasks accurately and on-time to support shop needs.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
  • Checked incoming orders and organized new stock.
  • Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
  • Greeted customers entering store and offered assistance with requirements.
  • Helped managers with daily checklists and last-minute requirements.
  • Organized shelves to remove slow moving items and add new merchandise.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
  • Maximized safety and production levels by frequently cleaning and organizing work areas.
  • Followed safety protocols and best practices for installation, maintenance, or repair work..
  • Followed safety protocols on job sites.
  • Operated variety of power tools and hand tools.
  • Maintained tools and equipment in good working condition.
  • Disassembled broken, defective, and worn out equipment to aid with repairs.
  • Cleaned and lubricated components to maintain optimal performance.
  • Cleared work sites of hazardous items.
  • Answered customer questions and helped resolve various concerns.
  • Installed new equipment in multiple customer locations.
  • Set up ladders and other access equipment.
  • Inspected and tested machinery and equipment to diagnose malfunctions.
  • Painted walls, ceilings and other surfaces.
  • Troubleshot various types of equipment during installation and processes.
  • Inspected and tested equipment for conformance with specifications.
  • Set up and tested equipment in customer locations.
  • Diagnosed problems with electrical systems and rewired components to restore safe flow of electricity.
  • Maintained detailed installation records for customer and company use.
  • Trained customers on how to use, configure and maintain installed equipment.
  • Completed preventive maintenance on machines to enhance production and maintain quality.

Education

GED -

Trident Literacy
North Charleston, SC

Skills

  • Safety management
  • Workplace safety
  • Safety awareness
  • Task delegation
  • Fabrication skills
  • Deadline management
  • Equipment operation
  • Equipment usage
  • Tool management
  • Job estimating
  • Maintenance planning
  • Materials management
  • Equipment monitoring
  • Production scheduling
  • Product inspection
  • Quality control inspections
  • Operational efficiency
  • Machine operation
  • Cost reduction
  • Employee coaching
  • Waste reduction
  • Team Training
  • Assembly line supervision
  • Standard operating procedures
  • Fabrications expertise
  • Materials coordination
  • Problem-solving
  • Critical thinking
  • Continuous improvements
  • Equipment maintenance
  • Training and mentoring
  • Inventory assessment
  • Budget adherence
  • Safety procedures
  • Process improvement strategies
  • Relationship building
  • Regulatory compliance
  • Flexible schedule
  • Continuous improvement
  • Work Planning and Prioritization
  • Materials inspection
  • Active listening
  • Cost reduction and containment
  • Customer service
  • Coaching and mentoring
  • Documentation and reporting
  • Assigning work
  • Conflict resolution
  • Inventory management software
  • Work area inspection
  • Quality assurance controls
  • Performance monitoring
  • Supply requisition
  • Inventory management
  • Budgeting and forecasting
  • Logistics management
  • Staff supervision
  • Decision-making
  • Quality assurance
  • Coordinating daily operations
  • Schedule development
  • Solutions development
  • Contract negotiation
  • Production coordination
  • Workflow Analysis
  • Performance improvement
  • Production planning
  • Supply chain distribution
  • Product assembly
  • Equipment troubleshooting
  • Team collaboration and leadership
  • Work order analysis
  • Business process re-engineering
  • Multidisciplinary collaboration
  • Schedule coordination
  • Quality control
  • Incidents management
  • Performance reporting
  • Production management
  • Production cycling
  • Interpreting job specifications
  • Data analytics
  • Purchasing and procurement
  • Computer skills
  • Priority management
  • Business administration
  • Staff development
  • SCADA
  • SAP expertise
  • MS office
  • Process improvement
  • Shift scheduling
  • Management information systems
  • New product introductions strategies
  • Production error correction
  • P&L management
  • Strategy development
  • Schedule oversight

Timeline

Diesel Equipment Technician

State Road Truck Repair
01.2013 - Current

Shop Foreman

C E I (Custom Escology Inc.)

Repair Shop Forman

Baird Transport

Shop Diesel Tech

Peterbilt of the Larson Group

Shop Technician

Southeast Atlantic Peterbilt

Shop Technician

Carolina Diesel Trucks

Lube Technician

T E I (Truckers Express Inc)

Shop Helper

Low Country Waste

GED -

Trident Literacy

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Kenneth Ward