Cloe Parlato
Dillon,SC
Summary
Dynamic and results-driven professional with experience at Weis Markets Inc and Devereux Behavioral Health, excelling in client documentation and stock management. Proven ability to enhance customer satisfaction through effective communication and meticulous food handling. Adept at fostering team collaboration while maintaining cleanliness and sanitation standards to ensure a safe and welcoming environment. Efficient in product quality control and cash register handling, as well as stock control and ordering.
Overview
10
10
years of professional experience
Work History
Deli Associate
Weis Markets Inc
08.2022 - 03.2026
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Responded to telephone inquiries regarding available products and prepared orders according to customer request.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Monitored inventory levels to order new supplies and maintain consistent stock.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Made food according to standard recipes with requested changes for customer satisfaction.
Direct Support Professional
Devereux Advanced Behavioural Health
11.2025 - 03.2026
- Monitored progress and documented patient health status changes to keep care team updated.
- Maintained clean, safe, and well-organized patient environment.
- Assisted disabled clients to support independence and well-being.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Completed regular check-ins and progress report for each client.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
Floor Supervisor
McDonald's
09.2016 - 02.2020
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
- Coordinated daily floor restocks and merchandise resets to drive sales and product promotion.
- Defined and enforced store procedures in compliance with company policies and procedures.
- Assisted supervisor with feedback for employee performance evaluations.
- Managed store inventories with periodic audits to verify correct counts and adherence to stock management protocols.
- Covered multiple positions in store to assure productivity and proper break correspondences.
- Handled customer grievances in a professional manner to assure customer satisfaction.
- Maintained safety of premises by monitoring for banned individuals and responding accordingly.
- Prep and cook orders in a timely manner in accordance to company recipes, with special requests permitted on a customer requested basis.
- Prepare money deliveries nightly by counting out drawers and safe and placing daily earnings in designated location until truck arrival.
Retail Keyholder
Dollar General
09.2020 - 03.2022
- Utilized product information and sampling to educate customers and assist in product selections.
- Worked with store manager to create employee schedules.
- Opened and closed store at proper times for reliable services.
- Maintained confidentiality and security of sales records and operational reports.
- Rearranged racks and shelving based on seasonal planograms.
- Balanced cash registers at end of shift and filled out necessary reports.
- Performed category maintenance by rotating products according to company product rotation policy.
- Assisted store cashiers during peak sales times.
- Stored security alarm codes and keys and made routine code changes.
- Oversaw regular store cleaning of shelves, backrooms and racks.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Streamlined opening and closing procedures as integral member of store staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Managed store personnel by delegating tasks and supervising daily operations.
- Accept and scan in DSD vendors and stock truck, assisting in placing product on the shelves as quickly and securely as possible.
Education
High School Diploma -
Lenape Valley High School
Stanhope, NJ06-2019
Skills
- Client documentation
- ADL support
- Transportation
- First aid and safety
- First aid and CPR
- Team collaboration
- Equipment safety
- Register operations
- Cleanliness and sanitation
- Proper food handling
- POS systems operations
- Stock management
Timeline
Direct Support Professional
Devereux Advanced Behavioural Health
11.2025 - 03.2026
Deli Associate
Weis Markets Inc
08.2022 - 03.2026
Retail Keyholder
Dollar General
09.2020 - 03.2022
Floor Supervisor
McDonald's
09.2016 - 02.2020
High School Diploma -
Lenape Valley High School