Crystal Moore
Greer
Summary
I have accumulated 28 years of experience as a Certified Nursing Assistant, 25 years as an ASCP-certified phlebotomist, and 25 years as a Patient Care Technician. My reliability, accountability, and compassionate approach to patient care characterize me. My expertise spans various healthcare environments, including physicians' offices, hospitals, hospices, and laboratories.
Overview
17
17
years of professional experience
Work History
Certified Nursing Assistant
Complete Home Care of America
11.2018 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Inbound Customer Service Representative
Travers Tool Company
03.2017 - 05.2018
- Answered phone with friendly greeting to create positive inbound calling experience for customers.
- Maintained high levels of professionalism by adhering to company policies and guidelines when interacting with customers.
- Displayed a positive attitude and excellent problem-solving skills, which contributed to the overall success of the customer service team.
Certified Nursing Assistant/Patient Care Technician/Laboratory Phlebotomist
Greenville Health System
09.2011 - 06.2016
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Certified Nursing Assistant
Open Arms Hospice
03.2008 - 07.2011
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Maintained clean and safe environment, reducing risk of infections and promoting health.
- Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
- Provided end-of-life care for patients while respecting their dignity and personal wishes, allowing them to pass comfortable.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
Education
Greenville Technical College
Greenville, SC01.2000
High School Diploma -
Greer High School
Greer, SC01.1997
Skills
- Dementia Care Expertise
- Licensed CNA Professional
- Proficient in Medical Terminology
- Certified in CPR
- Dependable Team Collaborator
- Patient Care Management
- Dedicated Team Contributor
- Resilient in Change
- Palliative Care Expertise
- ASCP certified
- Certified Phlebotomist
- Trustworthy Team Member
Personal Information
Authorized To Work: US
Timeline
Certified Nursing Assistant
Complete Home Care of America
11.2018 - Current
Inbound Customer Service Representative
Travers Tool Company
03.2017 - 05.2018
Certified Nursing Assistant/Patient Care Technician/Laboratory Phlebotomist
Greenville Health System
09.2011 - 06.2016
Certified Nursing Assistant
Open Arms Hospice
03.2008 - 07.2011
Greenville Technical College
High School Diploma -
Greer High School
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