Proven Financial Customer Service Representative with a track record of enhancing customer satisfaction at ACS Technologies, adept at reconciling bank statements and troubleshooting complex issues. Exhibits unparalleled dependability and problem-solving skills, consistently exceeding performance expectations. Demonstrates strong written and oral communication and detail orientation, ensuring accuracy and efficiency in financial management.
Currently support our ACST ministry partners of both the ACS Financials and Realm Accounting programs with the day to day tasks needed for them to excel at their jobs. These tasks include but are not limited to the following:
Just like ACST customer satisfaction is my passion, and I work very hard to successfully accomplish this! This is shown in my monthly performance matrix, where I consistently meet and often exceed expectations. Especially those related to customer satisfaction, where my client survey scores are rarely below a perfect 5.0!
Performed all daily bookkeeping functions for our family business.