Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Brinson

Florence

Summary

Proven Financial Customer Service Representative with a track record of enhancing customer satisfaction at ACS Technologies, adept at reconciling bank statements and troubleshooting complex issues. Exhibits unparalleled dependability and problem-solving skills, consistently exceeding performance expectations. Demonstrates strong written and oral communication and detail orientation, ensuring accuracy and efficiency in financial management.

Overview

32
32
years of professional experience

Work History

Financial Customer Service Representative

ACS Technologies
03.2008 - Current

Currently support our ACST ministry partners of both the ACS Financials and Realm Accounting programs with the day to day tasks needed for them to excel at their jobs. These tasks include but are not limited to the following:

  • Entering General Ledger transactions
  • Entering Accounts Payable invoices
  • Printing and posting both Accounts Payable and Payroll checks
  • Reconciling bank statements. (my favorite)
  • Understanding data needs of our ministry partners and helping them with reports to extract this data
  • Entering budgets
  • Preparing, printing and E-filing year-end tax forms
  • Help ministry partners locate and correct errors or missing transactions, so that their books will balance accurately


Just like ACST customer satisfaction is my passion, and I work very hard to successfully accomplish this! This is shown in my monthly performance matrix, where I consistently meet and often exceed expectations. Especially those related to customer satisfaction, where my client survey scores are rarely below a perfect 5.0!

Office Manager

Woody's Cycle Shop
12.1992 - 11.2006

Performed all daily bookkeeping functions for our family business.

  • Tracked and recorded daily sales and expenses
  • Made Deposits
  • Accounts Payable
  • Payroll
  • Reconciled bank statements
  • Finance contracts
  • Insurance agent

Education

Associate of Applied Science - Accounting

Florence Darlington Technical College
Florence, SC
05-1998

Associate of Applied Science - Small Business Management

Florence-Darlington Technical College
Florence, SC
05-1998

Skills

  • Detail oriented
  • Dependable
  • Devoted
  • High standards
  • Oral communication
  • Organized
  • Patient
  • Problem solving
  • Team player
  • Trouble shooting
  • Trustworthy
  • Written communication

Timeline

Financial Customer Service Representative

ACS Technologies
03.2008 - Current

Office Manager

Woody's Cycle Shop
12.1992 - 11.2006

Associate of Applied Science - Accounting

Florence Darlington Technical College

Associate of Applied Science - Small Business Management

Florence-Darlington Technical College
Cynthia Brinson