Cynthia Murray
Bluffton
Summary
Higher education professional with over 12 years enrollment management experience specializing in operations and records management. Proven ability to streamline administrative tasks and enhance student services. Known for collaborative teamwork and adaptability to changing needs, with focus on database management and compliance.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Associate Registrar
University of South Carolina Beaufort
Bluffton, SC
03.2024 - Current
- Promoted to additional responsibilities in reporting and representing university
- Assisted with athletics compliance for NCAA Division II reporting, ensuring adherence to regulations
- Served as key resource to faculty and administrative officers on student information and policies, representing university on related matters
Assistant Registrar
University of South Carolina Beaufort
07.2022 - 03.2024
- Manage institutional transfer evaluation and degree audit processes in Banner and DegreeWorks systems, including final degree conferral.
- Serves as transfer evaluation and degree audit resource to university students, faculty, and staff, and prospective students.
- Participates in the planning, development, maintenance, and enhancements of DegreeWorks auditing system.
- Maintained the integrity of student academic records.
- Supervised the Transfer Evaluator position..
Admissions Specialist
University of South Carolina Beaufort
11.2018 - 07.2022
- Manage all aspects of incoming physical and electronic documents for student application files, including manual indexing and CRM automated processes for transcripts and test scores
- Develop and manage materials, checklist items, rules, and reports to streamline application processes
- Design new student forms and oversee checklist for admitted students
- Ensure data integrity between Slate and Banner student files, including oversight of document bridge and error files
- Facilitate creation of new application pages to enhance user experience
- Partner with campus CRM team to research and implement new functionalities that improve application management
- Respond to inquiries via phone, text, email, and in person
- Performed application verification, freshman articulation, and transfer decisions.
Document Specialist
Georgia Southern University
06.2018 - 10.2018
- Scanned application materials for processing and process incoming application materials
- Ensured completeness of applications and timely processing to meet deadlines
- Assisted prospective students with inquiries with inquiries from prospective students and applicants
Admissions Assistant
Campbell University Divinity School
12.2013 - 06.2018
- Coordinated clerical and logistics support for Admissions Office, ensuring smooth operation of daily activities
- Delivered accurate information to prospective students, enhancing their understanding of admission processes
- Process incoming applications and related materials
- Track application status and coordinate related correspondence
- Maintained and updated database information on prospective and incoming students (Colleague), ensuring data integrity and accessibility
- Assist with coordination of prospective student and new student events
- Support financial aid and scholarship award process
- Create monthly Admissions application reports
- Assist with creation and distribution of new student newsletter
- Perform website content updates
- Provided clerical and logistical support to Offices of Church Relations, Financial Aid, Academics, and Student and Alumni Relations
Customer Care Coordinator
Siemens Medical Solutions
07.2004 - 02.2008
- Coordinated scheduling of reactive service and preventative maintenance for medical equipment in hospital and clinical settings, ensuring timely operations.
- Processed parts orders by sourcing, tracking, and communicating status updates, facilitating efficient inventory management.
- Verify customer database accuracy and submit changes as appropriate.
- Mentored new hires through live call shadowing and process flow training, enhancing onboarding experience.
- Verified customer database accuracy and submitted changes.
Education
Bachelor of Science - Communications, Magna Cum Laude
Clarion University of Pennsylvania
Clarion, PA05-2004
Master of Education - Higher Education Administration
Georgia Southern University
Statesboro, GA12-2024
Skills
- Database: Banner, Xtender/BDMS
- Customer Relationship Management: Slate
- Comprehensive student records management
- Strategic project management
- Analytical decision making
- Detail-oriented
- Multitasking under pressure
- Strong writing and editing abilities
Affiliations
Vice President of Registrars for South Carolina
Carolinas Association of Collegiate Registrars & Admissions Officers
December 2025-Present
Certification
LEAD: Supervisory Essentials, University of South Carolina, May 2024
Diversity, Equity, and Inclusion in the Workplace, University of South Florida Muma College of Business, May 2021
Timeline
Associate Registrar
University of South Carolina Beaufort
03.2024 - Current
Assistant Registrar
University of South Carolina Beaufort
07.2022 - 03.2024
Admissions Specialist
University of South Carolina Beaufort
11.2018 - 07.2022
Document Specialist
Georgia Southern University
06.2018 - 10.2018
Admissions Assistant
Campbell University Divinity School
12.2013 - 06.2018
Customer Care Coordinator
Siemens Medical Solutions
07.2004 - 02.2008
Master of Education - Higher Education Administration
Georgia Southern University
Bachelor of Science - Communications, Magna Cum Laude
Clarion University of Pennsylvania