Cynthia Williams
Columbia
Summary
Dynamic Patient Account Representative at MUSC with a proven track record in successfully billing claims and resolving denials. Leveraging strong empathy and excellent judgment, I effectively mediate conflicts to ensure timely payment processing. Committed to enhancing patient satisfaction while maintaining accuracy in claims management.
Overview
23
23
years of professional experience
Work History
PATIENT ACCOUNT REPRESENTATIVE
MUSC
07.2001 - 08.2024
- Assisted colleagues during peak periods or absences, showcasing teamwork skills while maintaining personal workload demands efficiently.
- Posted payments and processed refunds.
- Reviewed insurance eligibility and verified coverage details to minimize claim denials and delays in payment.
- Worked with outside entities to resolve issues with billing, claims, and payments.
Education
Associate of Arts - Banking And Finance
Midlands Technical College
COLUMBIA, SC06-1984
Skills
- HIPAA compliance
- Insurance verification
- Insurance billing
- Medical billing
- Medical Billing Understanding
- Follow-up skills
- Strong empathy
- Team collaboration
- Verbal and written communication
- Insurance collaboration
- Collections experience
- Regulatory compliance
- Patient care
- Excellent judgment
- Insurance company communication
- Account monitoring
- Decision-making
- Pleasant telephone demeanor
Timeline
PATIENT ACCOUNT REPRESENTATIVE
MUSC
07.2001 - 08.2024
Associate of Arts - Banking And Finance
Midlands Technical College
Similar Profiles
Cole AdolfiCole Adolfi
Patient Care Technician, ICU at MUSCPatient Care Technician, ICU at MUSC
Benjamin LouieBenjamin Louie
MRI Technologist at MUSCMRI Technologist at MUSC
Kersten PrimusKersten Primus
Patient Access Representative at MUSCPatient Access Representative at MUSC
Chloe McGrawChloe McGraw
Sales Associate at Dollar GeneralSales Associate at Dollar General
Jardan MaysJardan Mays
Court Monitor at Surge Adventure ParkCourt Monitor at Surge Adventure Park