Dalila Garcia
Spartanburg
Summary
Customer service professional skilled in efficiently managing front desk operations and supporting team dynamics. Proven ability to maintain a clean and organized work environment while enhancing customer satisfaction through effective communication and timely order processing.
Overview
2
2
years of professional experience
Work History
Receptionist
Master's Mark
Spartanburg
05.2025 - 04.2026
- Greeted and assisted customers with questions, order inquiries, and service requests to enhance customer experience
- Handled cash and card transactions accurately while maintaining balanced registers
- Processed incoming orders by tagging, organizing, and preparing garments for cleaning
- Retrieved completed orders from assembly line, ensuring timely and accurate delivery to customers
- Assisted with loading customer items into vehicles when neededMaintained a clean, organized, and efficient front desk area at all times
- Communicated effectively with back-of-house staff to ensure smooth workflow and customer satisfaction
Food Service Worker
Nosoca Pines Ranch
Liberty Hill, SC
06.2024 - 08.2024
- Delivered friendly customer service to guests during meal times, fostering a welcoming atmosphere.
- Prepared meals and snacks for guests at the ranch.
- Followed food safety guidelines during meal preparation and service.
- Ensured cleanliness of dining areas and kitchen facilities to enhance guest experience.
- Collaborated with team members to ensure efficient service delivery.
- Supported inventory management of food supplies and equipment to maintain operational efficiency.
Education
Some College (No Degree) - Business Management
USC Upstate
Spartanburg, SC05-2027
Some College (No Degree) - Business Management
Spartanburg Community College
SpartanburgSkills
- Receptionist duties
- Call handling techniques
- Customer service
- Data entry
- Basic recordkeeping
- Organizational skills
- Office supplies management
- Time management
- Office maintenance
- Inventory oversight
- Stock management
- Problem-solving
- Communication skills
- Positive attitude
- Dedicated work ethic
- Continuous improvement
Volunteer work
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Assisted with special events and programs.
Languages
- English
Timeline
Receptionist
Master's Mark
05.2025 - 04.2026
Food Service Worker
Nosoca Pines Ranch
06.2024 - 08.2024
Some College (No Degree) - Business Management
USC Upstate
Some College (No Degree) - Business Management
Spartanburg Community College