Summary
Overview
Work History
Skills
Assessments
Timeline
Generic

Damyen Thompson

Williamston

Summary

Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

6
6
years of professional experience

Work History

Assistant General Manager

SPINX
07.2024 - Current
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
  • Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.

Assistant Manager/ Sales Professional

Benson Ford
04.2023 - 07.2024
  • Managed daily operations Including sales goals by coordinating inventory and overseeing sales which led to a 26% increase in sales revenue
  • Assisted in training and mentoring sales team members on effective sales techniques, product knowledge, and customer service skills, resulting in improved performance and teamwork
  • Utilized CRM system to track customer interactions, follow up on leads, and analyze sales data to identify trends and opportunities for business growth
  • Coordinated and supervised day-to-day operations, ensuring efficient workflow and optimal performance of staff
  • Consistently met and exceeded monthly sales quotas through persuasive communication and strong closing techniques
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Sales Professional

Truck Farm of Easley
03.2022 - 03.2023
  • Demonstrated exceptional customer service skills to effectively engage and build relationships with prospective car buyers
  • Consistently exceeded monthly sales targets by leveraging strong product knowledge and persuasive communication techniques
  • Conducted thorough vehicle presentations and test drives to showcase key features and benefits to potential buyers
  • Utilized effective negotiation strategies to close deals and maximize profit margins
  • Managed approximately 80 to 100 incoming and outgoing calls, email and texts per day from customers.

Maintenance Technician

Duke Foods Inc
09.2020 - 03.2022
  • Conducted preventive maintenance and repairs on facility equipment to ensure optimal functionality and minimize downtime
  • Troubleshooted and diagnosed mechanical, electrical, and plumbing issues to identify root causes and implement effective solutions
  • Performed routine inspections to identify potential maintenance needs and address them proactively before problems would escalate
  • Assisted in the installation and testing of new equipment and machinery to support production and operational needs
  • Maintained accurate records of maintenance activities, equipment repairs, and parts inventory to track performance and ensure compliance with safety standards
  • Maintain inventory of supplies and equipment to ensure proper maintenance and operation of facilities

Chemical Operator

BASF Metals
08.2019 - 09.2020
  • Modified controls to regulate temperature, pressure, feed, and flow of liquids and gases while monitoring outcomes and promoting successful processing.
  • Safely used various machinery and forklifts during chemical drumming operations.
  • Operated chemical processing equipment successfully while adhering to company standards.
  • Followed all waste handling guidelines to minimize waste generation.
  • Followed safety processes and protocols while moving hazardous chemicals and operating heavy machinery to avoid and accidents.
  • Troubleshot equipment and process issues and restored optimum function to maintain production speed and meet quality goals.

Skills

  • Strategic planning skill
  • Team leadership strength
  • Training and development skill
  • Business operations background
  • Tool management
  • Mechanical troubleshooting
  • Pneumatic systems
  • Conveyor systems

Assessments

  • General manager (hospitality), Proficient, 01/01/23, Solving group scheduling problems and reading and interpreting P&L statements
  • Spreadsheets with Microsoft Excel, Proficient, 05/01/24, Knowledge of various Microsoft Excel features, functions, and formulas
  • Working with MS Word documents, Proficient, 05/01/24, Knowledge of various Microsoft Word features, functions, and techniques
  • Sales skills, Proficient, 01/01/23, Influencing and negotiating with customers
  • Supervisory skills: Motivating & assessing employees, Proficient, 01/01/23, Motivating others to achieve objectives and identifying improvements or corrective actions
  • Management & leadership skills: Impact & influence, Proficient, 05/01/24, Choosing the most effective strategy to inspire and influence others to meet business objectives
  • Outside sales, Proficient, 05/01/24, Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Timeline

Assistant General Manager

SPINX
07.2024 - Current

Assistant Manager/ Sales Professional

Benson Ford
04.2023 - 07.2024

Sales Professional

Truck Farm of Easley
03.2022 - 03.2023

Maintenance Technician

Duke Foods Inc
09.2020 - 03.2022

Chemical Operator

BASF Metals
08.2019 - 09.2020

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Damyen Thompson