Dan O’Bryan
Inman
Summary
Service-oriented professional aiming to leverage skills in delivering exceptional support and fostering strong relationships. Committed to enhancing collaboration and contributing to a positive work environment. Seeking growth within an organization that prioritizes teamwork, communication, and ongoing development.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Personal Banker
Fifth Third Bank
11.2024 - Current
- Educated customers on loans, credit cards, and banking products to facilitate informed financial decisions
- Identified customer needs and recommended appropriate banking solutions
- Assisted customers in managing accounts and executing banking transactions to enhance financial well-being
- Resolved customer concerns and addressed account-related questions to maintain high satisfaction levels
- Built strong customer relationships through excellent communication and service
- Ensured compliance with banking policies, procedures, and confidentiality standards
- Managed multiple tasks efficiently in a fast-paced banking environment
Sales Specialist
Verizon
10.2022 - 11.2024
- #1 salesman in credit card openings on the Atlantic East
- Maintain knowledge of multiple carriers' plans and compare with confidence to customers.
- Studied features of current and upcoming phone models to enhance customer recommendations.
- Maintain knowledge of multiple carriers plans and compare with confidence to customers.
- Offered accessories and phone insurance to enhance overall sales performance.
- Collaborated with team to distribute workload evenly, serve customers effectively, and maximize revenue opportunities.
Pest Control Technician
Walker Pest Management
01.2019 - 10.2022
- Executed pest control treatments to eliminate common household infestations
- Determining appropriate treatment plans for homes and businesses based on thorough inspections
- Erected barriers and placed sealants to effectively prevent pest entry into buildings and households, enhancing client protection
- Adhering to strict rules and regulations regarding pesticide equipment and applications
- Maintaining training to properly handle and utilize PPE, chemicals and traps
- Drove trucks stocked with power spraying equipment, managing over 100 miles daily to efficiently service clients on weekdays and weekends
- Monitoring the amount of stops en route to ensure proper time management throughout the daily schedule
CDL A Driver
Swift
10.2018 - 01.2019
- Operated flatbed, reefer, and dry van trucks for various transport needs.
- Flatbed, reefer, dry van experience
- Executed backing and docking maneuvers while performing physical tasks such as tarping, strapping, and chaining to ensure secure cargo transport
- Applied comprehensive knowledge of rules and policies for safe vehicle operation to maintain compliance and enhance safety standards
- Familiarity with State highway systems and municipal streets along
- Demonstrated thorough understanding of vehicle safety protocols and regulations.
- Ability to understand and carry out oral and written instructions
- Ability to work unsupervised and demonstrate initiative
Service Technician
Firestone Auto Care
06.2017 - 10.2018
- Delivered fast, friendly, and accurate service and installation, promoting sales by clearly explaining benefits of services and products
- Collaborated with management, employees, vendors, and customers through timely and professional communication
- Executed duties on company checklists, ensuring consistent adherence to policies, procedures, and expectations
Sales Manager
AutoZone
08.2016 - 05.2017
- Communicate with customers, employees, and other individuals to answer questions and explain information
- Receipt of shipment and interpret or disseminate company directives
- Communicated with customers and staff to address inquiries and provide information
- Assisted customers with service fulfillment processes to enhance overall satisfaction
Ramp Agent
Piedmont Airlines
07.2015 - 07.2016
- Managed passenger baggage and cargo to ensure safe and timely handling
- Maintained constant vigilance while working around multi-million-dollar express jets to ensure safety and security
- Maintained integrity standards to ensure security access compliance.
Education
University of North Carolina at Charlotte - Accounting
UNIVERSITY OF NORTH CAROLINA AT CHARLOTE
08.2011 - 05.2014
High School -
MYERS PARK HIGH SCHOOL
08.2007 - 06.2011
Skills
- Financial Products
- Financial Analysis
- Client Engagement
- Cash handling accuracy
- Problem-solving abilities
- Decision making
- Critical Thinking
- Attention to detail
- Time Management
- Computers and electronics
- Customer Service
- Social Perceptiveness
- Interpersonal skills
- Organization skills
Certification
- Driver’s License, 2010 to Present
- Real Estate License, Keller Williams, 2022
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Personal Banker
Fifth Third Bank
11.2024 - Current
Sales Specialist
Verizon
10.2022 - 11.2024
Pest Control Technician
Walker Pest Management
01.2019 - 10.2022
CDL A Driver
Swift
10.2018 - 01.2019
Service Technician
Firestone Auto Care
06.2017 - 10.2018
Sales Manager
AutoZone
08.2016 - 05.2017
Ramp Agent
Piedmont Airlines
07.2015 - 07.2016
University of North Carolina at Charlotte - Accounting
UNIVERSITY OF NORTH CAROLINA AT CHARLOTE
08.2011 - 05.2014
High School -
MYERS PARK HIGH SCHOOL
08.2007 - 06.2011