DANA BLOMQUIST
North Charleston
Summary
Dynamic hospitality professional with a strong focus on guest experience and long-term relationship building. Skilled in high-volume operations, event coordination, and upselling strategies that drive business growth. Committed to creating welcoming environments and ensuring exceptional service in fast-paced settings.
Overview
15
15
years of professional experience
Work History
Bartender
Hotel Indigo
Mount Pleasant
03.2026 - Current
- Prepared and served beverages to guests, enhancing overall guest experience.
- Utilized knowledge of bar offerings to provide tailored recommendations, improving customer satisfaction.
- Collaborated with kitchen staff to ensure timely delivery of food and beverages.
- Executed opening and closing duties, ensuring bar readiness and smooth operations.
- Fostered effective communication to build strong working relationships with colleagues.
Server
Jim N Nicks
Charleston
01.2026 - 03.2026
- Delivered high-quality, efficient table service in a fast-paced dining environment, consistently meeting service standards.
- Cultivated guest relationships, enhancing repeat business and successfully upselling specials, beverages, and desserts.
- Resolved guest concerns professionally to ensure positive dining experiences and high satisfaction.
- Addressed guest concerns with professionalism, fostering positive dining experiences and ensuring high satisfaction.
- Facilitated training for new servers on menu knowledge, service flow, and POS operation, promoting team efficiency.
Marketing and Sales Director
TNT Physical Therapy
Charleston
06.2025 - 01.2026
- Developed and executed marketing campaigns to increase community engagement and customer growth.
- Built and maintained strong client relationships to improve retention and referral business.
- Coordinated promotional events and partnerships, amplifying social media outreach to strengthen brand presence.
- Provided high-level customer service while managing communications and scheduling.
Therapy Director / Sales
Alice's Clubhouse
Charleston
08.2018 - 08.2019
- Coordinated daily events and activities to enhance customer experience and engagement.
- Created welcoming experiences focused on hospitality, engagement, and customer satisfaction.
- Collaborated with local businesses and community partners for promotional events and outreach.
- Created welcoming experiences to foster hospitality and improve customer satisfaction.
Sales / Community Liaison and Guest Services
King Charles Inn
Charleston
10.2014 - 07.2018
- Delivered exceptional guest experiences in a high-volume hospitality setting.
- Managed reservations, guest requests, and concierge-style recommendations for dining and entertainment.
- Promoted local restaurants, attractions, and food and beverage experiences, enhancing guest engagement and satisfaction.
- Upsold accommodations, packages, and local experiences, contributing to increased revenue and guest enjoyment.
- Collaborated with local businesses and vendors to strengthen partnerships and guest satisfaction.
- Collaborated with local businesses and vendors, fostering partnerships that improved guest satisfaction and community ties.
Occupational Therapist
Roper St. Francis Healthcare
Charleston
10.2011 - 05.2014
- Managed patient schedules and delivered focused care in fast-paced environments to enhance patient experience.
- Collaborated with interdisciplinary teams to ensure exceptional service and communication.
- Collaborated with interdisciplinary teams to improve service delivery and communication among healthcare providers.
- Maintained professionalism and organization while ensuring detail-oriented care under pressure.
Education
Master of Science - Occupational Therapy
Medical University of South Carolina
Charleston08-2011
Bachelor of Science - Exercise Science, Minor in Psychology
University of South Carolina
Columbia05-2009
Skills
- Food and beverage operations
- VIP service
- Sales and upselling strategies
- Beverage menu knowledge
- Customer relationship management
- Sales strategies
- Menu promotion techniques
- Customer retention and relationship management
- Front desk management
- High-volume service
- Conflict resolution
- Guest engagement strategies
HONORS & AWARDS
Employee of the Month – King Charles Inn, Most Appreciated Therapist – Roper St. Francis Rehabilitation Hospital, Innovation Award - Roper St. Francis Hospital, Dean's List – Medical University of South Carolina, President's List / Dean's List – University of South Carolina
Languages
Spanish
Professional
Timeline
Bartender
Hotel Indigo
03.2026 - Current
Server
Jim N Nicks
01.2026 - 03.2026
Marketing and Sales Director
TNT Physical Therapy
06.2025 - 01.2026
Therapy Director / Sales
Alice's Clubhouse
08.2018 - 08.2019
Sales / Community Liaison and Guest Services
King Charles Inn
10.2014 - 07.2018
Occupational Therapist
Roper St. Francis Healthcare
10.2011 - 05.2014
Master of Science - Occupational Therapy
Medical University of South Carolina
Bachelor of Science - Exercise Science, Minor in Psychology
University of South Carolina