Dana Jordan -Flynn
Greer
Summary
Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Work History
Team Lead
DR Homecare LLC
Taylors
06.2024 - Current
- Led daily team meetings..
- Trained new staff on homecare protocols and company policies for safety.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new staff in relevant processes and procedures.
- Delegated daily tasks to team members to optimize group productivity.
- Delegated tasks appropriately according to individual skill sets.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Collaborated with management to improve workflow and operational efficiency in care delivery.
- Assisted in resolving client concerns through effective communication and problem-solving.
Education
Cosmetologist - Cosmetology
Style Rite Beauty College
Greenville , SC 05.1991 - 02.1992
Skills
- Team building
- Employee training
- Customer service
- Conflict resolution
References
References available upon request.
Timeline
Team Lead
DR Homecare LLC
06.2024 - Current
Cosmetologist - Cosmetology
Style Rite Beauty College
05.1991 - 02.1992