Dana Matheson
Union
Summary
Office Manager at D and D Consultants LLC with expertise in improving customer service and optimizing office workflows. Demonstrated success in financial record management and data entry, contributing to marketing efforts that increased brand visibility and lead generation. Strong ability to promote teamwork and ensure confidentiality in all communications.
Overview
10
10
years of professional experience
Work History
Office Manager
D and D Consultants LLC
03.2020 - 08.2025
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Marketing Specialist
Marketlink
02.2016 - 02.2020
- Increased brand awareness by developing and implementing targeted marketing campaigns.
- Streamlined communication processes, leading to improved collaboration between departments.
- Collaborated with creative teams to develop visually appealing marketing materials for print and digital channels.
- Boosted lead generation through the creation of engaging content for social media platforms.
Education
Business Administration
Strayer University
HerndonGeneral Studies
Boiling Springs High School
Boiling Springs06.1998
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Clear oral/written communication
- Clerical support
- Credit and collections
Timeline
Office Manager
D and D Consultants LLC
03.2020 - 08.2025
Marketing Specialist
Marketlink
02.2016 - 02.2020
Business Administration
Strayer University
General Studies
Boiling Springs High School
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