Danajiah Cooper
Winnsboro
Summary
Detail-oriented professional skilled in patient documentation and electronic health records. Proven ability to deliver exceptional customer service while efficiently managing healthcare tasks and supporting high-quality patient care.
Overview
5
5
years of professional experience
3
3
Certifications
Work History
Unit Secretary
Prisma Health Richland
Columbia
10.2024 - Current
- Communicated effectively with patients, families, and healthcare team members.
- Processed incoming calls and directed inquiries to appropriate departments to ensure timely assistance.
- Provided clerical support including filing, photocopying, and data entry tasks.
- Provided clerical support through filing, faxing, photocopying, and data entry of patient information into electronic health records, facilitating efficient patient management.
- Answered telephone calls promptly and directed them to appropriate personnel or departments.
- Answered phone calls to assist patients and staff, ensuring seamless access to medical personnel and resources.
Patient Care Technician
Prisma Health Richland
Columbia
10.2024 - Current
- Supported nursing staff in delivering patient care and assisting with daily living activities to enhance patient comfort and well-being.
- Monitored vital signs and reported changes to healthcare professionals.
- Documented patient information accurately in electronic health records.
- Communicated effectively with patients to address their needs and concerns.
- Collaborated with team members to ensure quality patient care delivery.
- Collected and communicated patient vital signs to nursing staff to facilitate timely medical interventions.
- Responded promptly to call lights and addressed requests from patients, families, and staff to ensure a supportive care environment.
Phlebotomist
LabCorp
Columbia
01.2023 - 09.2024
- Collected blood samples from patients, ensuring adherence to techniques and safety protocols to maintain patient integrity.
- Explained procedures to patients, addressing concerns to enhance their comfort and trust during the process.
- Documented patient information accurately in electronic health record systems.
- Identified and accessed suitable veins for blood draws using sterilized needles and equipment, optimizing sample retrieval.
- Verified patient information prior to specimen collection.
Medical Receptionist
Cooperative Health services
Winnsboro
06.2021 - 07.2023
- Scheduled patient appointments using electronic health record system.
- Streamlined patient check-in and check-out processes to enhance overall patient flow.
- Maintained accurate patient records and documentation compliance.
- Responded to incoming calls and resolved patient inquiries to ensure high satisfaction.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Entered and updated insurance, demographics, and health history in patient database for accurate record-keeping.
Education
Certificate - Nursing Assistant
Midlands Technical College
West Columbia, SC11-2024
Certificate - Phlebotomist
Midlands Technical College
West Columbia, SC11-2024
Certificate - Electrocardiogram Technician
Midlands Technical College
West Columbia, SC11-2024
High School Diploma -
Fairfield Central Highschool
Winnsboro, SC06-2019
Skills
- Communication skills
- Electronic health records
- Vital signs monitoring
- Patient documentation
- Clerical support
- Appointment scheduling
- problem solving
- time management
- customer service
- Advanced Microsoft Excel
Certification
Nurse aid registry -Certified Nursing Assistant
Timeline
Unit Secretary
Prisma Health Richland
10.2024 - Current
Patient Care Technician
Prisma Health Richland
10.2024 - Current
Phlebotomist
LabCorp
01.2023 - 09.2024
Medical Receptionist
Cooperative Health services
06.2021 - 07.2023
Certificate - Nursing Assistant
Midlands Technical College
Certificate - Phlebotomist
Midlands Technical College
Certificate - Electrocardiogram Technician
Midlands Technical College
High School Diploma -
Fairfield Central Highschool