Detail-oriented professional with expertise in compliance measures and business analysis. Known for enhancing operational integrity while driving impactful marketing initiatives to achieve strategic business goals.
Overview
12
12
years of professional experience
Work History
Owner/Operator
Self Employed
Charleston
09.2013 - Current
Managed financial oversight, including budgeting, forecasting, and expense tracking.
Implemented compliance measures to adhere to industry regulations and maintain operational integrity.
Designed promotional campaigns to increase sales and attract new clientele.
Analyzed market trends to adjust business strategies and maintain competitive advantage.
Streamlined daily operations through process improvements and technology integration.
Maintained accurate records of business transactions to ensure accountability and transparency.
Enhanced customer relationship management practices to build loyalty and retention.
Managed daily operations of the business, including staff, sales, inventory, and accounting.
Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
Negotiated contracts with clients for products or services rendered by the company.
Set pricing structures according to market analytics and emerging trends.
Calculated net income and adjusted strategies to increase income and bottom-line profits.
Devised and implemented marketing strategies to attract new clients.
Developed and implemented marketing strategies to enhance brand visibility and customer engagement.