Daniela Correa

Increased sales by effectively upselling menu items.

Facilitated transactions by managing payment processing efficiently.

Prepared tables ensuring cleanliness after use.

• Job Responsibilities: Cross trained in three entities Heights Finance, Southern Management and First Heritage
• Handle all deposits
• Post all trustee payments
• Data entry for new cases, Previously filed cases, Proof of Claims and Reaffirmations for all three entities
• Maintain and track new and pending cases on multiple spreadsheets
• Trustee and attorney calls weekly to follow up on case status
• Mon-Fri7:30am-4:30pm

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

• Job Responsibilities: Answer a high volume of inbound calls
• Assist customers with inquiries regarding their checking and savings accounts
• Assisting customers with TD bank online banking
• Actively listen and use logic and reasoning to resolve any issues

• Handle money
• Maintain and track inventory
• Create a friendly work environment
• Advise customers on upcoming stores promotions
• Schedule events with other businesses to promote products
• Train new employees
• Create weekly schedule