Daniella Penaloza
Aiken
Summary
Dedicated professional with strong customer service skills. Experienced in conflict resolution and effective communication. Committed to enhancing guest experiences and ensuring satisfaction. Proactive front desk attendant with expertise in cash handling and time management. Demonstrated ability to elevate customer experiences through effective communication and teamwork. Eager to contribute to a dynamic team environment.
Overview
2
2
years of professional experience
Work History
Caddy
Old Barnwell
Aiken
03.2024 - Current
- Informed golfers and visitors with course knowledge.
- Carried multiple sets of clubs during rounds for players who requested assistance.
- Provided detailed knowledge of the rules of the game, etiquette and safety regulations.
- Provided exceptional customer service to ensure a pleasant experience for all clients.
- Communicated proactively to resolve disputes or handle complaints.
Front Desk Attendant
Practice Club at Jones Creek
Evans
02.2024 - 06.2024
- Provided efficient front desk support to elevate guest experiences at driving range.
- Managed opening and closing procedures for range operations.
- Executed cash handling processes for financial transactions.
- Maintained cleanliness and organization of front desk area and facility.
Education
High School Diploma -
South Aiken High School
Aiken, SC05-2026
Skills
- Customer service
- Effective communication
- Conflict resolution
- Team collaboration
- Cash handling
- Time management
- Strategic thinking
- Safety compliance
- Professionalism
Affiliations
Spanish Honors Society
Accomplishments
A Honor Roll
Timeline
Caddy
Old Barnwell
03.2024 - Current
Front Desk Attendant
Practice Club at Jones Creek
02.2024 - 06.2024
High School Diploma -
South Aiken High School