Danielle Christenbury
Clover,SC
Summary
Experienced property management professional with a proven track record of delivering outstanding results. Oversees properties, ensuring tenant satisfaction and effectively managing budgets. Collaborative team player who readily adapts to changing needs while maintaining high standards. Expert in working under pressure, providing maintenance supervision, and fostering positive tenant relations. Recognized for reliability, problem-solving skills, and consistently achieving goals. Extensive experience working with both HUB and Tax Credit properties, showcasing a strong understanding of their unique requirements.
Overview
11
11
years of professional experience
Work History
Property Manager
National Church Residences
08.2022 - Current
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Verified income, assets, and expenses
- Managed budget effectively, ensuring all property expenses were kept within allocated funds.
- Maintained rigorous compliance with all housing laws and regulations
- Improved community engagement by organizing tenant appreciation events and feedback sessions.
- Enhanced security measures, significantly reducing incidents on property premises.
Property Manager
Intermark Management
02.2014 - 09.2022
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Followed up on delinquent tenants and coordinated collection procedures.
- Reviewed audit and monitoring reports related to consumer and client activities.
- Prepared documentation and records for upcoming audits and inspections.
- Stayed current with latest changes to applicable regulatory standards and company procedures.
- Assisted investigation and risk management teams with fraud investigations and risk identification.
- Enforced compliance with complex state and federal laws, rules and regulations for industry.
- Developed and implemented strategies to enhance quality of social services.
- Cultivated and maintained relationships with community members to facilitate outreach activities.
Education
Property Management
Fortune
Rock Hill, SC03.2023
Diploma -
Rock Hill High School
Rock Hill, SC05.2006
Skills
- Administrative Management
- Affordable Housing Programs Knowledge
- Property Management Software Understanding
- Skilled multi-tasker
- Fair housing compliance
- Yardi
- Onesite
- Staff management
- Occupancy management
Accomplishments
- Maintained occupancy rate at 100% for 10 months.
- Achieved 100% file audit through effectively helping with onboarding a new property.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Skills
- Staff Coordination
- Fair Housing Laws Knowledge
- Exceptional Oral and Written Communication Skills
- Financial Budgeting and Reporting
- Employee Motivation and Guidance
- Multi-Family Property Management
- Codes and Regulations
- Tenant and Owner Liaising
- Energy Management and Utility Usage
Accomplishments
- Achieved above average rating by completing MOR inspection. Completed in 2023.
- Achieved superior rating on most recent NAHT inspection. Completed in 2023.
- Achieved score of 99B by completing REAC inspection. Completed jn 2023.
- Achieved score of 98 by completing Nspire inspection. Completed in 2024
Timeline
Property Manager
National Church Residences
08.2022 - Current
Property Manager
Intermark Management
02.2014 - 09.2022
Diploma -
Rock Hill High School
Property Management
Fortune
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