Danielle Lomanto
Ladson
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Electronic Duplicating Technician
Defense Logistics Agency
11.2024 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Collaborated with team members to complete large-scale projects on time and within budget constraints.
- Delivered high-quality printed materials through close attention to detail during the production process from file preparation to final product inspection.
- Supported management in administrative tasks such as record-keeping, invoicing, and reporting to ensure effective business operations.
Administrative Assistant II
James Island Public Service District
07.2023 - 10.2024
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Dispatching team members to sites via radio communication
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Technical Specialist
RICOH
01.2017 - 07.2023
- Work in a fast-paced law office, assisting the client with various printer, copier, maintenance and shipping requests
- Working with both digital and hard copies of clients files
- Filing, maintaining and updating an online record system
- Responsible for completing large print jobs and print related projects on strict deadlines
- Exhibited quality service and excellent customer service relations with clients
- Performed trouble shooting on machinery and Microsoft Office Programs
- Complete copy requests for staff
- Review work done by other to ensure quality
- Create, maintain and enter information into databases
- Bind books and papers with various types of binding
- Assist customers via phone, email and in-person
- Schedule conference rooms
- Prioritize, weigh, and meter all outgoing mail
- Using various shipping and tracking methods for outgoing packages
- Providing innovative and efficient solutions to customers issues
- Delegate tasks based on importance and urgency.
Holistic Addiction Counselor
ELEVATE ADDICTION SERVICES
01.2016 - 08.2017
- Oversee up to six clients in an outpatient house and lived on site as the House Supervisor
- Continually supervise clients to ensure a safe, non-threatening environment by monitoring clients' behavior, facilitate client chores, and conduct 1:1 counseling sessions with clients having difficulty in the treatment program
- Diffuse crisis situations by suspending, expelling, or discharging clients from the program, as well as, conduct conflict resolution and peer mediation sessions
- Administer urinalysis and breathalyzer exams for clients and complete all relevant documentation associated with exams to maintain quality, up-to-date and accurate clinical records in a timely manner
- Provide leadership to others through example and model personal excellence that assists clients in assessing their own behavior.
Cocktail Waitress
TGI Fridays
01.2012 - 01.2015
- Wrote patrons' food orders on order slips, memorized orders, or entered orders into computers for transmittal to kitchen staff
- Checked with customers to ensure that they are enjoying their meals and take action to correct any problems
- Collected payments from customers
- Performed cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, and checking and cleaning bathroom
- Assisted host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
Education
BACHELOR OF SCIENCE - Criminal Justice and Political Science
San Diego State University
San Diego, CA01.2016
HIGH SCHOOL DIPLOMA -
SAN BENITO HIGH SCHOOL
Hollister, CA01.2009
Skills
- Microsoft Office
- Press Equipment
- Print Machine Operator
- Quality Standards
- Leadership
- Customer Service
- Data Entry
- Office Administration
- Appointment Scheduling
- Calendar Management
- Radio Dispatch
Certification
WEASC Class D Certification
WEASC Class C Certification
Timeline
Electronic Duplicating Technician
Defense Logistics Agency
11.2024 - Current
Administrative Assistant II
James Island Public Service District
07.2023 - 10.2024
Technical Specialist
RICOH
01.2017 - 07.2023
Holistic Addiction Counselor
ELEVATE ADDICTION SERVICES
01.2016 - 08.2017
Cocktail Waitress
TGI Fridays
01.2012 - 01.2015
HIGH SCHOOL DIPLOMA -
SAN BENITO HIGH SCHOOL
BACHELOR OF SCIENCE - Criminal Justice and Political Science
San Diego State University
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