Danielle Roberts
Blacksburg
Summary
Dynamic Assistant Manager with a proven track record at Jason's Deli, excelling in customer service and financial management. Spearheaded initiatives that significantly enhanced customer satisfaction and streamlined inventory processes, leading to reduced overhead costs. Demonstrated exceptional team leadership and problem-solving abilities, fostering a positive and efficient work environment.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Jason's Deli
05.2012 - 09.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
Education
No Degree - Culinary Arts
Greenville Technical College
Greenville, SCHigh School Diploma -
Clover High School
Clover SC05-2012
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Performance reviewing
- Financial management
- Budgeting and finance
Timeline
Assistant Manager
Jason's Deli
05.2012 - 09.2022
No Degree - Culinary Arts
Greenville Technical College
High School Diploma -
Clover High School
Similar Profiles
Jackson PoeJackson Poe
Front of House Associate at Jason's DeliFront of House Associate at Jason's Deli
Aiden MariusAiden Marius
Kitchen Staff Member at Jason's DeliKitchen Staff Member at Jason's Deli
Amanda EngstromAmanda Engstrom
Catering Coordinator at Jason's DeliCatering Coordinator at Jason's Deli