Danyell Broughton
North Charleston
Summary
Results-driven professional with a diverse background across multiple industries, seeking to leverage a broad skill set, strong problem-solving abilities, and a proven capacity to quickly learn and thrive in new environments. Committed to contributing value, fostering collaboration, and delivering results in dynamic and challenging roles
Overview
10
10
years of professional experience
1
1
Certification
Work History
Warehouse Associate
RMS Beauty
02.2024 - Current
- Utilized warehouse management software (WMS) to track inventory, record shipments, and generate reports.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
Help Desk Technician (Internship)
Trident Technical College
08.2023 - 02.2024
- Provided technical support for network configuration, troubleshooting, and performance optimization for faculty and student infrastructure.
- Used ticketing systems to manage and process support actions and requests.
STEM Summer Camp Counselor
Trident Technical College
06.2023 - 08.2023
- Implemented camp activities fostering physical, social, and emotional growth.
- Communicated with families to keep parents informed on child's camp experience and address any concerns or issues.
Level 2 Instrument Services Specialist
Charles River Laboratories
06.2019 - 06.2023
- Worked within a dual role to support production of company products in addition to assisting customers by phone, email, or online chat to discuss needs, place orders, troubleshoot and resolve issues, and manage all associated paperwork.
Certified Central Service Technician and Instrument Tech
MUSC
12.2015 - 06.2019
- Decontaminated instruments, prepared sterilized trays of instruments, monitored supply levels, and conducted routine environmental maintenance duties in medical rooms and equipment storage areas.
Education
Associate of Applied Science - Network Systems Management
Trident Technical College
12.2024
Skills
- Emerging technologies
- Program facilitation
- Team collaboration
- Customer Service
- Special-needs childcare
Certification
- CompTIA A+ Preparatory Course Certification
- CompTIA Systems Specialist Certification
Timeline
Warehouse Associate
RMS Beauty
02.2024 - Current
Help Desk Technician (Internship)
Trident Technical College
08.2023 - 02.2024
STEM Summer Camp Counselor
Trident Technical College
06.2023 - 08.2023
Level 2 Instrument Services Specialist
Charles River Laboratories
06.2019 - 06.2023
Certified Central Service Technician and Instrument Tech
MUSC
12.2015 - 06.2019
Associate of Applied Science - Network Systems Management
Trident Technical College
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