Daphne Compton
Bishopville
Summary
As a UPS LEAD Cohort 5 Graduate, I aim to leverage my skills to enhance the work environment, focusing on improved communication between workgroups and management. By employing the Head, Heart, Hands methods, I plan to introduce innovative strategies to effectively communicate with employees, thereby increasing retention and fostering strong work groups. Additionally, I am committed to ensuring the safety message is clear and comprehended, while also enhancing employee recognition programs. My goal is to create a workplace where every employee feels safe, valued, and appreciated.
Overview
7
7
years of professional experience
Work History
Part Time Package Center Supervisor
United Parcel Service, UPS
03.2019 - Current
- Ensured compliance with company policies and industry regulations at all times within the package center operations.
- Conducted regular performance and methods reviews for team members, setting goals and providing constructive feedback to encourage professional growth.
- Boosted employee satisfaction by fostering a positive work culture through team building activities and open communication channels.
- Maintained a safe work environment by enforcing safety protocols and regularly conducting inspections.
- Facilitated clear communication between team members, ensuring smooth operations and timely deliveries.
- Developed strong relationships with clients, providing exceptional customer service and addressing concerns promptly.
- Followed safety regulations to maintain safe work environment.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Assigned tasks to team members to complete within designated time frames.
- Enforced team adherence to safety regulations and protocols.
Seasonal Helper Coordinator
United Parcel Service, UPS
10.2018 - 12.2018
- Coordinated transportation logistics for helpers as needed, ensuring punctual arrival at job sites.
- Applied problem-solving skills to address unforeseen challenges or obstacles that arose during projects.
- Evaluated helper performance on a regular basis, providing constructive feedback for continuous growth and development.
- Streamlined helper coordination processes by implementing an efficient scheduling system.
- Provided ongoing support to helpers throughout assignments, addressing any questions or concerns promptly and effectively.
- Managed assignments for various helpers, ensuring timely completion of tasks and client satisfaction.
Seasonal Helper Coordinator
United Parcel Service, UPS
11.2017 - 12.2017
- Coordinated transportation logistics for helpers as needed, ensuring punctual arrival at job sites.
- Applied problem-solving skills to address unforeseen challenges or obstacles that arose during projects.
- Evaluated helper performance on a regular basis, providing constructive feedback for continuous growth and development.
- Streamlined helper coordination processes by implementing an efficient scheduling system.
- Provided ongoing support to helpers throughout assignments, addressing any questions or concerns promptly and effectively.
- Managed assignments for various helpers, ensuring timely completion of tasks and client satisfaction.
Education
High School Diploma -
William H. Taft High School
San Antonio, TX06-1995
Skills
- Workforce development
- Teamwork and collaboration
- Time management
- Problem-solving abilities
- Workplace safety
- Computer skills
- Team leadership
- Warehouse operations
- Health and safety
- Critical thinking
- Reliability
- Positive attitude
- Teamwork
- Package scanning
- Delivery verifications
- Package loading
- Hand truck operation
Accomplishments
Completion of the UPS Leadership Education And Development (LEAD) program in March 2025 is a major accomplishment in my career. I went though seven weeks of various classes, including DSP Integrad, ORSA/ORION, Dispatch, OJS, Preload, Talent Management, Labor, Package Center Supervisor, and Leadership
Timeline
Part Time Package Center Supervisor
United Parcel Service, UPS
03.2019 - Current
Seasonal Helper Coordinator
United Parcel Service, UPS
10.2018 - 12.2018
Seasonal Helper Coordinator
United Parcel Service, UPS
11.2017 - 12.2017
High School Diploma -
William H. Taft High School
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