Dynamic professional with a proven track record in customer service and communication. Experienced in enhancing customer experiences and streamlining processes to drive sales and satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bob Mills Chevrolet
Senior Sales Representative
Darlington
06.2025 - Current
Guided customers in selecting vehicles aligned with preferences and needs.
Provided comprehensive details on vehicle features and financing options.
Managed customer inquiries via phone and email, ensuring timely and effective communication.
Collaborated with sales team to align inventory with customer demand, enhancing sales potential.
Streamlined paperwork processes for vehicle purchases and trade-ins, reducing transaction times.
Established rapport with customers to enhance overall car-buying experience.
Utilized dealership software to track leads and manage follow-up communications.
Nicore Hauling Transportation
Manager/Driver trainer
Rock Hill
03.2022 - 06.2025
Implemented safety protocols for drivers and vehicles across the fleet.
Evaluated driver performance, providing feedback to enhance skills and adherence to safety protocols.
Mentored drivers, fostering time management skills for optimal mileage performance.
Developed route plans to improve delivery times and reduce delays.
Conducted driving assessments for trainee drivers to ensure readiness and safety standards.
Funeral Director's Assistant
Backus Funeral Home
Florence
08.2020 - 01.2022
Provided emotional support to families during visitations and memorial services at Backus Funeral Home.
Arranged funerals consistent with each family's heritage and religious beliefs.
Assisted in preparing deceased for viewings and services at Backus Funeral Home.
Coordinated transportation arrangements for families and the deceased with care.
Helped to document vital records and manage necessary paperwork efficiently.
Truck Driver
US XPRESS ENTERPRISES, INC
Social Circle
03.2020 - 07.2020
Operated commercial trucks on regional routes for timely deliveries.
Loaded and unloaded cargo securely, safeguarding against damage during transit.
Resolved minor mechanical issues, ensuring timely trip completions.
Collaborated with team members, enhancing efficiency of delivery schedules.
Truck Driver
Swift Transportation
Greer
09.2019 - 03.2020
Operated commercial trucks on regional routes, ensuring timely deliveries and adherence to schedules.
Conducted pre-trip inspections, enhancing vehicle safety and ensuring compliance with regulations.
Loaded and unloaded cargo securely to prevent damage during transit.
Coordinated with dispatch to promptly address route changes and delays, maintaining efficient operations.
Informed dispatch about changes in routes and delays to maintain efficiency.