Open To Work
Daulton Morris
Sumter
Summary
Dynamic professional with extensive experience at Piggly Wiggly, excelling in problem resolution and employee training. Proven track record in enhancing customer satisfaction and ensuring health and safety standards. Skilled in task delegation and stock replenishment, consistently improving operational efficiency and team performance.
Overview
4
4
years of professional experience
Work History
•Assistant Grocery Manager
Piggy Wiggly
114 E Calhoun St, Sumter, SC 29150
01.2022 - 03.2026
- Assisted in managing daily store operations to ensure smooth workflow and customer satisfaction.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Secured safety of business and employees at closing time by locking doors, reducing lighting and checking surrounding areas for suspicious activity.
- Trained new employees on proper closing procedures, setting them up for success in their roles within the organization.
Bookkeeper
Piggly Wiggly
114 E Calhoun St, Sumter, SC 29150
01.2022 - 03.2026
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Prevented loss from counterfeit bills with vigilant detection methods and immediate reporting of suspicious activity.
- Regularly tracked cash levels across registers and cash drawers to ensure there was adequate change and no overages, facilitating smooth customer transactions.
- Investigated and resolved any cash discrepancies, providing reports of findings to management.
- Oversaw the organization and secure storage of cash, checks, and valuable items in the safe room, ensuring all assets were properly accounted for at the start and end of each shift.
- Accurately counted and verified cash, checks, and other valuables at the close of each shift, ensuring amounts matched sales records and transaction logs.
- Trained junior staff members in bookkeeping procedures.
Customer Service
Piggly Wiggly
114 E Calhoun St, Sumter, SC 29150
01.2022 - 03.2026
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Processed money transfer transactions accurately and efficiently.
- Operated lottery terminal and processed ticket sales efficiently.
- Processed checks with a high level of accuracy, carefully verifying customer identities and ensuring all transactions adhered to company protocols and regulatory standards.
- Assisted customers with returns, refunds and resolving transaction issues.
- Trained and mentored new team members in customer service practices.
Cashier
Piggly Wiggly
114 E Calhoun St, Sumter, SC 29150
01.2022 - 03.2026
- Processed customer transactions efficiently.
- Assisted customers with inquiries, ensuring a positive shopping experience.
- Trained new cashiers on operational procedures and customer service standards.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Stocker
Piggly Wiggly
114 E Calhoun St, Sumter, SC 29150
01.2022 - 03.2026
- Stocked shelves efficiently, ensuring optimal product placement and visibility.
- Assisted in inventory management, tracking stock levels and replenishing items as needed.
- Monitored expiration dates, removing outdated products to ensure quality and compliance.
- Operated pallet jacks and hand trucks safely for transporting heavy merchandise throughout store.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
Bagger
Piggly Wiggly
114 E Calhoun St, Sumter, SC 29150
01.2022 - 03.2026
- Efficiently packed customer groceries to optimize space and prevent damage during transport.
- Assisted customers with bagging, ensuring satisfaction and a positive shopping experience.
- Maintained cleanliness and organization of bagging area to promote safety and efficiency.
- Collaborated with team members to streamline checkout processes and improve service speed.
- Trained new staff on bagging techniques and customer service best practices for enhanced performance.
Education
High School Diploma -
Sumter County Adult Education
905 N Main St, Sumter, SC 291502024
Skills
Problem resolution
Customer support
Health and safety
Employee training
Task delegation
Employee management
Stock replenishment
Work Preference
Job Search Status
Open to workWork Type
Full TimeSalary Range
$0/hr - $1000/hrWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
•Assistant Grocery Manager
Piggy Wiggly
01.2022 - 03.2026
Bookkeeper
Piggly Wiggly
01.2022 - 03.2026
Customer Service
Piggly Wiggly
01.2022 - 03.2026
Cashier
Piggly Wiggly
01.2022 - 03.2026
Stocker
Piggly Wiggly
01.2022 - 03.2026
Bagger
Piggly Wiggly
01.2022 - 03.2026
High School Diploma -
Sumter County Adult Education