Dava Morrow
Charleston
Overview
3
3
years of professional experience
Work History
Housekeeping Supervisor
The Umstead
09.2023 - Current
- Inspect rooms, public areas and other facilities to ensure cleanliness and maintain Forbes standards
- Report minor repairs or replacements to engineering when necessary to ensure guest satisfaction
- Supervised team of 25 housekeepers and housemen to meet highest quality of cleanliness and safety standards
Housekeeping Coordinator
The Umstead
10.2022 - 09.2023
- Assign daily tasks to housekeepers and housemen using Opera and Alice
- Communicate with Front Desk and Supervisors to ensure rooms are completed in a timely manner upon guest arrival
- Respond promptly to all guest special requests
Room Attendant
Umstead Hotel &Spa
05.2022 - 10.2022
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Cleaned multiple rooms daily, including in-house guests, while always maintaining Forbes standards
- Provided assistance in cleaning public areas, contributing to the overall appearance and reputation of the hotel property.
Skills
- Detail oriented
- Time management
- Great communicator
- Team player and leader
- Results oriented
Accomplishments
Shining Star nominee and winner for outstanding hospitality and excellence
Timeline
Housekeeping Supervisor
The Umstead
09.2023 - Current
Housekeeping Coordinator
The Umstead
10.2022 - 09.2023
Room Attendant
Umstead Hotel &Spa
05.2022 - 10.2022