Overview
Work History
Skills
Accomplishments
Timeline
Generic

Dava Morrow

Charleston

Overview

3
3
years of professional experience

Work History

Housekeeping Supervisor

The Umstead
09.2023 - Current
  • Inspect rooms, public areas and other facilities to ensure cleanliness and maintain Forbes standards
  • Report minor repairs or replacements to engineering when necessary to ensure guest satisfaction
  • Supervised team of 25 housekeepers and housemen to meet highest quality of cleanliness and safety standards

Housekeeping Coordinator

The Umstead
10.2022 - 09.2023
  • Assign daily tasks to housekeepers and housemen using Opera and Alice
  • Communicate with Front Desk and Supervisors to ensure rooms are completed in a timely manner upon guest arrival
  • Respond promptly to all guest special requests

Room Attendant

Umstead Hotel &Spa
05.2022 - 10.2022
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Cleaned multiple rooms daily, including in-house guests, while always maintaining Forbes standards
  • Provided assistance in cleaning public areas, contributing to the overall appearance and reputation of the hotel property.

Skills

  • Detail oriented
  • Time management
  • Great communicator
  • Team player and leader
  • Results oriented

Accomplishments

Shining Star nominee and winner for outstanding hospitality and excellence

Timeline

Housekeeping Supervisor

The Umstead
09.2023 - Current

Housekeeping Coordinator

The Umstead
10.2022 - 09.2023

Room Attendant

Umstead Hotel &Spa
05.2022 - 10.2022

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Dava Morrow