Results-driven Service Manager with expertise in team leadership and project oversight. Committed to safety compliance and preventive maintenance, ensuring efficient operations and high-quality service delivery.
Directed daily operations, assigned work orders, ordered materials, prepared apartments for new residents, and oversaw contractors for capital projects.
Led team in delivering exceptional customer service and resolving tenant concerns efficiently.
Implemented process improvements to enhance operational efficiency and streamline service delivery.
Trained and mentored staff on best practices for property management and tenant relations.
Installed and repaired HVAC systems to ensure optimal climate control for residential and commercial properties. Performed rough-in and trim of electrical work to support safe and efficient electrical systems. Repaired malfunctioning sprinkler systems to ensure proper irrigation functionality., and basic handyman services.
Managed daily operations, ensuring efficient workflow within all business functions.
Oversaw financial management, including budgeting and expense tracking for profitability.