David Brock
Greenville
Summary
Operations Manager with a proven record of strong leadership, data‑driven performance improvement, and continuous operational growth.
Overview
15
15
years of professional experience
4
4
Certifications
Work History
Operations Manager
Metro Connects
Greenville
04.2013 - Current
- Trained and mentored staff on best practices for operational excellence and safety compliance.
- An innovative leader in wastewater collection services. Protecting public health and the environment by providing sustainable wastewater collection services.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Coordinated cross-functional teams to align operational strategies with company goals.
- Monitored contract performance and identified areas for improvement or correction.
- Routinely reviewed maintenance work orders to ensure full compliance with company standards.
- Provided coaching and guidance that helped multiple team members excel and move into advanced roles.
- Consistently achieved all projected goals and performance targets.
- Determined and tracked contract and O&M budget expenses with accuracy and transparency.
- Reviewed and approved invoices related to sewer system maintenance, equipment purchases, and contractor services.
Setup Tech Lead
ZF Transmission
09.2010 - 02.2013
- Utilized lean and Six Sigma methods to streamline workflow and ensure cost-effective production.
- Plan work flow, manage multiple priorities and meet daily production targets while consistently reducing downtime.
- Identify, diagnose and resolve operational, manufacturing and maintenance problems within deadlines.
Education
Associate of Arts - Management
Greenville Technical College
Greenville, South Carolina, SC12-2027
High School Diploma -
Belton-Honea Path High School
Belton, SC01.2009
Skills
- Leadership
- Microsoft Excel
- Reporting skills
- Data processing skills
- Excellent communication skills
- persuasiveness
- Management
- Teamwork
- Decision making
- Planning and organizing
- Active listening
- Budgeting and cost control
- Problem solving
- Contract management
Certification
VCC Class A Wastewater
Timeline
Operations Manager
Metro Connects
04.2013 - Current
Setup Tech Lead
ZF Transmission
09.2010 - 02.2013
Associate of Arts - Management
Greenville Technical College
High School Diploma -
Belton-Honea Path High School