David Carpenter
Mc Cormick
Summary
Quality assurance professional with strong commitment to maintaining high standards and delivering results. Extensive experience in identifying defects and implementing corrective actions to ensure product quality. Recognized for collaborative approach and adaptability to dynamic environments. Skilled in problem-solving and quality control techniques.
Overview
19
19
years of professional experience
Work History
Quality Assurance Technician
ES Foundry
12.2024 - Current
- Contributed to continuous improvement initiatives by actively participating in regular team meetings and sharing insights about potential areas of improvement.
- Inspected finished products for overall quality and adherence to documented specifications.
- Maintained accurate documentation of all quality-related activities, facilitating easy access to records when needed.
- Streamlined data collection methods for test results, enabling faster analysis and decision-making regarding product improvements.
- Provided training on quality assurance best practices for new employees, fostering a culture of excellence within the organization.
Quality Specialist
Electrolux Home Products
08.2020 - 11.2024
- Assisted in the implementation of a continuous improvement culture, contributing to company-wide improvements in productivity and waste reduction.
- Enhanced team performance through regular training sessions and knowledge sharing, resulting in an increase in overall efficiency.
- Collaborated with cross-functional teams to identify process improvements, resulting in increased production efficiency and cost savings.
- Developed comprehensive quality control documentation, standardizing procedures across all departments and promoting consistency.
- Analyzed data from various sources to identify trends impacting product quality, making strategic recommendations for improvements based on findings.
Quality Assurance Specialist / Authorizations Specialist
Cross Country Home Services
01.2017 - 08.2019
- Job responsibilities include answering inbound calls from Authorizations agents and assist in determining contractual coverage of failures found during diagnosis
- Enhanced customer satisfaction by addressing reported issues promptly and providing effective solutions.
- Enhanced team collaboration, leading cross-functional meetings to discuss quality assurance findings and improvements.
- Mentored junior QA specialists, fostering a culture of continuous learning and professional growth.
- Educated employees on specific QA standards and confirmed maintenance of standards.
Quality Assurance Technician
Electrolux Home Products
10.2006 - 08.2016
- Completed daily reviews of procedures of manufacturing and fabrication processes
- Maintained extensive database of measurements of fabrication processes
- Advised manufacturing and quality management of process failures found and assisted with improvement process steps
- Communicated with assembly workers, production coordinators, area managers, and shift management the necessary information to achieve standardization through standard operating procedure audits
Education
Certificate of Completion - Computer Support
Miami Valley Career Technology Center
01.1996
Skills
- Quality Assurance Expertise
- Comprehensive Testing Methods
- Auditing
- Documentation skills
- Technical troubleshooting
- Root-cause analysis
- Trend tracking
- Corrective action implementation
Timeline
Quality Assurance Technician
ES Foundry
12.2024 - Current
Quality Specialist
Electrolux Home Products
08.2020 - 11.2024
Quality Assurance Specialist / Authorizations Specialist
Cross Country Home Services
01.2017 - 08.2019
Quality Assurance Technician
Electrolux Home Products
10.2006 - 08.2016
Certificate of Completion - Computer Support
Miami Valley Career Technology Center
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