David Carroll
Charleston
Summary
Political Science student with a focus on public service, dedicated to amplifying underrepresented community voices. Also an experienced hospitality professional with a strong background in event coordination and team development at Patrick Properties Hospitality Group. Skilled in conflict resolution and customer service, with a history of training staff to elevate service standards and enhance client experiences. Proficient in Microsoft Excel for effective project planning and inventory management.
Overview
3
3
years of professional experience
Work History
Banquet Captain
Patrick Properties Hospitality Group
01.2024 - Current
- Trained new staff on service standards and event protocols.
- Communicated with clients to confirm arrangements and special requests.
- Addressed guest inquiries and concerns promptly during events.
- Guided banquet staff on setup, meal service, and clean-up procedures.
BOH
Fam's Brewing Co.
01.2024 - 08.2024
- Addressed any questions or concerns from employees regarding BOH policies or procedures in a timely manner.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assistant Manager
Mod Pizza Co.
10.2022 - 04.2023
- Monitored inventory levels and coordinated timely restocking of supplies.
- Assigned tasks and evaluated project personnel performance to ensure productivity.
- Reviewed completed work to verify consistency, quality, and compliance with standards.
- Provided leadership and mentoring to new employees on various company programs.
Education
Bachelor's - Political Science, Concentrating in Public Service
College of Charleston
Charleston, S.C05-2026
Associate Degree of Science -
Trident Technical College
Charleston, S.C01.2024
Skills
- Public speaking
- Community engagement
- Event coordination
- Conflict resolution
- Team building
- Customer service
- Microsoft Excel
- Project planning
Hobbies and Interests
- Reading, Writing, Journaling, and Researching topics such as food loss and sustainability
- Swimming, Running, Cycling, Bouldering, and Lifting
Affiliations
- Rock Climbing / Bouldering
- Reading
- Running / Racing
- Surfing
- Cooking / Baking
- Volunteering
References
References available upon request.
Timeline
Banquet Captain
Patrick Properties Hospitality Group
01.2024 - Current
BOH
Fam's Brewing Co.
01.2024 - 08.2024
Assistant Manager
Mod Pizza Co.
10.2022 - 04.2023
Bachelor's - Political Science, Concentrating in Public Service
College of Charleston
Associate Degree of Science -
Trident Technical College