David Guest
Johns Island
Summary
Dedicated restaurant server with a proven track record in enhancing guest satisfaction and loyalty through exceptional service and relationship building.
Overview
14
14
years of professional experience
Work History
Restaurant Server
Merrimans Kapalua
Maui, HI
02.2020 - 07.2026
- Provided exceptional customer service in fast-paced high end dining environment, ensuring guest satisfaction and repeat visits.
- Developed strong relationships with regular guests, fostering loyalty through personalized service.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Led team in executing daily operations, maintaining high standards of food quality and presentation.
Restaurant Server
Guard And Grace
Denver, CO
05.2017 - 12.2019
- Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
- Stayed up-to-date on menu changes to help customers make food choices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Restaurant Server
Telegraph
Denver, CO
01.2016 - 11.2017
- Provided exceptional customer service in fast-paced dining environment, ensuring guest satisfaction and repeat visits.
- Managed multiple tables efficiently during peak hours, enhancing overall dining experience for patrons.
- Led team in executing daily operations, maintaining high standards of food quality and presentation.
- Trained and mentored new staff on menu offerings, service techniques, and restaurant protocols.
Restaurant Server
Merrimans Kapalua
Maui, Hi
09.2012 - 10.2015
- Implemented process improvements that streamlined service flow and reduced wait times for customers.
- Built strong relationships with regular customers to enhance loyalty.
- Answered customers' questions, recommended items, and recorded order information.
- Assisted in inventory management by tracking stock levels and communicating needs to management team.
Skills
- Customer satisfaction
- Order management
- Organization
- Exceptional communication
- Cleanliness
- Menu recommendations
- Menu knowledge
- Guest relations
- POS system operation
Timeline
Restaurant Server
Merrimans Kapalua
02.2020 - 07.2026
Restaurant Server
Guard And Grace
05.2017 - 12.2019
Restaurant Server
Telegraph
01.2016 - 11.2017
Restaurant Server
Merrimans Kapalua
09.2012 - 10.2015