Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Lambert

Eastover

Summary

Dynamic sales associate with a proven track record at Home Improvement Outlet, excelling in customer service and relationship building. Recognized for enhancing store performance through effective merchandising and cash handling. Adept at problem-solving and fostering teamwork, contributing to a welcoming shopping environment and driving repeat business.

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Overview

5
5
years of professional experience

Work History

Sales Associate

Home Improvement Outlet
08.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.

Maintenance Supervisor

McDonald's Restaurant
08.2020 - 01.2024
  • Coordinated preventative maintenance schedules, verifying equipment safety and function.
  • Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
  • Supervised employees and scheduled shifts.
  • Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
  • Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
  • Improved equipment reliability by implementing a preventive maintenance program and scheduling routine inspections.
  • Reduced downtime by quickly diagnosing and repairing issues with machinery, electrical systems, and facility infrastructure.
  • Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
  • Facilitated strong communication between maintenance personnel and other departments to ensure seamless coordination during planned outages or emergency situations.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Enhanced safety standards through regular staff training sessions, hazard assessments, and ensuring compliance with OSHA regulations.
  • Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
  • Conducted regular performance evaluations of maintenance staff to identify strengths, areas for improvement, and opportunities for growth within the organization.
  • Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
  • Monitored employee work tasks while installing, aligning, and balancing new equipment for projects.
  • Scheduled and oversaw maintenance, repair and installation activities.
  • Utilized proper tools and materials to adhere to safety guidelines.
  • Created and maintained daily and weekly reports for upper management.
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
  • Managed efficient teams of up to [Number] employees.
  • Organized ongoing maintenance schedules to boost system performance.
  • Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
  • Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.

Education

Georgetown High
Georgetown, SC
06-1991

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Cash handling
  • Money handling
  • Flexible schedule
  • Verbal/written communication
  • Stocking and receiving
  • Client service
  • Conflict resolution
  • Store opening and closing
  • Professional demeanor
  • Retail store operations
  • Cleaning techniques

Timeline

Sales Associate

Home Improvement Outlet
08.2024 - Current

Maintenance Supervisor

McDonald's Restaurant
08.2020 - 01.2024

Georgetown High

Similar Profiles

CREATE PROFILE
David Lambert