David Roemhildt
North myrtle beach
Summary
Dynamic professional with proven expertise in customer service and product sales, notably at Palmetto State Armory. Excelled in building customer relationships and leveraging bilingual abilities to enhance customer satisfaction. Skilled in modern technology, demonstrated empathy, and a keen ability to upsell, significantly contributing to business growth. I significantly contributed to improving customer engagement and sales outcomes through expert product recommendations and effective problem resolution.
Overview
4
4
years of professional experience
Work History
CSR, Sales
Palmetto State Armory
09.2023 - Current
- I actively engaged with customers to understand their needs thoroughly, allowing me to recommend the most effective products and services tailored to their requirements. I analyzed customer feedback and survey data to identify trends in customer preferences and interests.
- Developed strong customer relationships to encourage repeat business.
- Conducted price negotiations with customers while staying within company guidelines.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Followed up with customers to ensure their satisfaction with the products or services they received.
Host
810 Billiards and Bowling
05.2022 - 12.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Resolved customer complaints professionally while adhering to company policies.
- Greeted guests and provided information regarding available entertainment activities. Skillfully managed crowds and ensured safety during events, creating a secure and enjoyable environment for all attendees. Delivered exceptional customer satisfaction by proactively addressing concerns with expertise, and a friendly approach. Handled customer complaints professionally while strictly following company policies, ensuring a positive experience for every guest. Warmly greeted guests, and shared valuable information about exciting entertainment options, enhancing their overall experience.
Electronic Sales Associate
Walmart
02.2021 - 05.2022
- I consistently provided outstanding customer service by warmly greeting customers, promptly answering their questions, and expertly guiding them in choosing the perfect merchandise to meet their needs.
- Assisted customers in locating products throughout the store and online.
- I helped customers choose and buy electronic products that suited their needs and specifications.
Education
High School Diploma -
Hartsville High School
Hartsville, SC01-2021
Skills
- Cross-selling and upselling
- Empathy and patience
- Customer focus
- Product sales
- Customer relations
- Customer service
- bilingual in Chinese
- Great with modern technology and software
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Interests
- Team Sports
- Cooking
- Music
- Digital Art and Animation
Timeline
CSR, Sales
Palmetto State Armory
09.2023 - Current
Host
810 Billiards and Bowling
05.2022 - 12.2024
Electronic Sales Associate
Walmart
02.2021 - 05.2022
High School Diploma -
Hartsville High School
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