David Van Zadelhoff
Newberry
Summary
Professional in hospitality industry, bringing valuable experience and results-oriented mindset. Known for fostering team collaboration and adapting to changing needs. Skilled in conflict resolution and maintaining welcoming atmosphere, with strong focus on guest experience and operational efficiency.
Overview
5
5
years of professional experience
Work History
Front of House Employee
Figaro Hospitality Group
12.2021 - Current
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
- Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
Grounds Crew Member
Saluda River Resort
06.2020 - Current
- Upheld high standards of cleanliness throughout the property by routinely picking up litter and ensuring trash receptacles were emptied regularly.
- Maintained equipment in optimal condition by performing regular cleaning and maintenance tasks.
- Enhanced overall aesthetics of the property with detailed attention to lawn patterns during mowing operations.
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed equipment maintenance and repairs to keep tools functional for projects.
Education
High School Diploma -
Mid Carolina High School
Prosperity, SC06-2024
Skills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
Timeline
Front of House Employee
Figaro Hospitality Group
12.2021 - Current
Grounds Crew Member
Saluda River Resort
06.2020 - Current
High School Diploma -
Mid Carolina High School
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