Summary
Overview
Work History
Education
Skills
Timeline
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David Wisnoski

Florence

Summary

Dynamic entrepreneur with expertise in small business operations and strategic planning, honed as the Owner of D's Desserts. Excelled in relationship building and client service, boosting customer satisfaction by 20%. Proven track record in marketing and financial management, driving brand growth and repeat business through exceptional service and innovative strategies.

Overview

5
5
years of professional experience

Work History

Owner

D's Desserts
11.2024 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.

Assistant Manager

Footloose Vetirinary
08.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Generated repeat business through exceptional customer service.

Driver

Uber Eats
08.2020 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.

Education

Bachelors Legal Studies - Law

Abraham Lincoln University
08.2021

Paralegal - Law

Florence-Darlington Technical College
Florence, SC
08.2017

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Strategic planning
  • Marketing
  • Business launch

Timeline

Owner

D's Desserts
11.2024 - Current

Assistant Manager

Footloose Vetirinary
08.2023 - Current

Driver

Uber Eats
08.2020 - Current

Bachelors Legal Studies - Law

Abraham Lincoln University

Paralegal - Law

Florence-Darlington Technical College

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David Wisnoski