Dawn Cooper
Myrtle Beach
Summary
Senior Executive Assistant with more than 25 years of experience supporting C-suite executives in high-pressure, fast-paced organizations. Expert in complex calendar management, global travel coordination, and executive operations across multiple industries. Trusted for discretion, sound judgment, and the ability to anticipate needs, manage change, and enable executives to operate at peak effectiveness.
Driven and resourceful administrative professional with 20+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
37
37
years of professional experience
Work History
Founder & Travel Advisor
GLAMMY TRAVEL, LLC
01.2016 - Current
- Operate boutique travel agency specializing in group, multi-generational, and all-inclusive travel experiences
- Manage full booking lifecycle in TravelJoy/Travefy CRM: inquiries, proposals, invoicing, payment tracking, and document delivery
- Coordinate group contracts, room blocks, amenities, and deadlines with suppliers including Royal Caribbean, Disney, Sandals, and Hyatt Inclusive Collection
- Design detailed itineraries including air, transfers, excursions, insurance, and accessibility requests
- Educate clients on travel protection, cancellation policies, and non-refundable terms to reduce risk exposure
- Resolve supplier issues pre-travel and in-destination, serving as client advocate with BDMs and tour operators
- Develop workflows, email templates, and automations to scale bookings and improve response time
- Execute marketing strategy via social media, email campaigns, and referral programs to drive repeat business
- Track commissions, reconcile supplier payments, and maintain financial accuracy for agency reporting
Executive Assistant to Managing Director, Engineering
GALAXY DIGITAL
05.2022 - 02.2023
- Managed complex executive calendars, meetings, and travel in a high-growth technology environment improving efficiency.
- Managed sensitive communications with internal teams and external stakeholders with discretion.
- Coordinated event logistics and department-wide initiatives and projects
- Provided cross-team backup support, demonstrating flexibility and adaptability
Executive Assistant to Senior Partners
GOLDMAN SACHS
01.2005 - 05.2022
- Expertly manage dynamic and demanding schedules for Senior Partners, ensuring seamless calendar coordination and prioritization
- Coordinate complex domestic and international travel arrangements, including securing visas, passports, and all necessary documentation
- Organized and executed high-level internal and external meetings, overseeing all logistics and supporting documentation for senior executives
- Serve as primary point of contact for extensive client interactions, managing a high volume of calls and emails with professionalism and discretion
Executive Assistant
PRUDENTIAL FINANCIAL
12.1999 - 01.2005
- Supported Vice President of Global Market Research and leadership team producing reports, presentations, and spreadsheets that supported informed strategic decisions
- Coordinated executive calendars, correspondence, and travel arrangements
- Streamlined invoice processing and record management, ensuring 100% accuracy and resolving discrepancies promptly to maintain financial integrity
- Supervised staff and administered filing and record management systems
Executive Assistant
ANDERSEN CONSULTING
01.1997 - 12.1999
- Served as primary executive contact for client service and operational support
- Coordinated travel, budgets, billing, insurance, and financial reporting
- Conducted research, prepared reports, and scheduled executive appointments
- Supported HR and recruitment initiatives and trained staff and arranged internal meetings and recognition programs
Administrative Assistant
UNITED HEALTHCARE SYSTEM
10.1989 - 01.1997
- Supported nursing leadership with calendar management and correspondence
- Produced reports, performed data analysis, and maintained departmental databases
- Planned and executed travel and meeting logistics, reducing scheduling conflicts and enhancing operational efficiency
- Directed and trained temporary staff and maintained organized filing systems
Education
Bachelor of Arts - Business Administration
Coastal Carolina
Conway05-2028
Certificate of Completion - undefined
Essex County Training, Inc.
Skills
- Executive Support
- Global Calendar & Travel Management
- Investor & Board Relations
- Confidential Information Handling
- Executive Communications
- Deal & Transaction Support
- Process Optimization
- Expense Management
- Advanced Office Technologies
Accomplishments
- Maintained 100% confidentiality compliance while managing sensitive executive matters, earning recognition for reliability and sound judgment
- Minimized scheduling conflicts through meticulous calendar management across multiple time zones, optimizing executive priorities and availability
- Facilitated urgent requests and complex problem-solving by swiftly addressing high-priority challenges and adapting to shifting executive needs
- Managed cross-functional communications among internal and external stakeholders, ensuring timely and accurate information flow for strategic initiatives
- Expertly coordinated executive travel logistics including visas, accommodations, and contingency planning, guaranteeing seamless experiences for both routine and high-stakes trips
Timeline
Executive Assistant to Managing Director, Engineering
GALAXY DIGITAL
05.2022 - 02.2023
Founder & Travel Advisor
GLAMMY TRAVEL, LLC
01.2016 - Current
Executive Assistant to Senior Partners
GOLDMAN SACHS
01.2005 - 05.2022
Executive Assistant
PRUDENTIAL FINANCIAL
12.1999 - 01.2005
Executive Assistant
ANDERSEN CONSULTING
01.1997 - 12.1999
Administrative Assistant
UNITED HEALTHCARE SYSTEM
10.1989 - 01.1997
Certificate of Completion - undefined
Essex County Training, Inc.
Bachelor of Arts - Business Administration
Coastal Carolina