Deanna Smith
Chappells
Summary
Dedicated professional with strong customer service and problem-solving skills. Experienced in inventory management, ensuring organized workspaces, and maintaining cleanliness. Ready to enhance operational efficiency and deliver exceptional service. Dedicated Freight Handler skilled at following directions and taking initiative with extensive knowledge of shipping and handling. Successful at remaining safety-oriented for numerous hours and performing detailed inspections.
Overview
15
15
years of professional experience
Work History
freight handler
Walmart Distribution Center
Laurens
05.2025 - Current
- Assisted in inventory management by labeling and sorting products.
- Maintained cleanliness of work area at all times while following proper sanitation guidelines.
- Scanned and documented freights and assigned appropriate marking labels with identifying information.
Customer Service Cashier
Walmart Stores
laurens
07.2023 - 05.2025
- Processed customer transactions accurately and efficiently at point of sale.
- Assisted customers with inquiries and resolved issues promptly.
- Maintained clean and organized checkout area for optimal customer experience.
- Managed cash register, ensuring balanced cash drawers at shift end.
- Supported inventory management by restocking shelves as needed.
- Followed company policies for handling returns and exchanges effectively.
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Collected credit card and cash payments to complete transactions for customer orders.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Assisted customers with locating merchandise within the store.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
Salesperson/Keyholder Manager
Shoe Show
Laurens
04.2023 - 07.2023
- Assisted customers in selecting products based on needs and preferences.
- Processed transactions efficiently using point-of-sale systems.
- Collaborated with team members to achieve sales goals and improve service.
- Educated customers about product features and benefits during interactions.
- Handled customer inquiries and resolved issues promptly and professionally.
- Developed key customer relationships to increase sales.
- Resolved customer complaints promptly and efficiently.
- Advised customers on the latest product features and benefits.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
cashier
walmart
Newberry
10.2010 - 10.2017
- Processed customer transactions accurately and efficiently at a busy retail environment.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained a clean and organized checkout area to enhance customer experience.
- Managed cash register, ensuring proper handling of cash and credit transactions.
- Stocked shelves and organized merchandise to optimize display and accessibility.
- Trained new cashiers on register operations and customer service standards.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
High School Diploma -
Newberry High School
Newberry, SC06-2007
Skills
- Inventory management
- Freight documentation
- Product labeling
- Sanitation compliance
- Supply chain logistics
- Customer service
Accomplishments
- Associate of the month very dedicated to learn my job
Timeline
freight handler
Walmart Distribution Center
05.2025 - Current
Customer Service Cashier
Walmart Stores
07.2023 - 05.2025
Salesperson/Keyholder Manager
Shoe Show
04.2023 - 07.2023
cashier
walmart
10.2010 - 10.2017
High School Diploma -
Newberry High School