De’anna Strong
Winnsboro
Summary
Highly efficient administrative professional offering several years of experience, including administrative support, project coordination, customer service and team leadership. Comfortable working with senior management to effectively define and achieve strategic operational and administrative objectives. Streamlines administrative processes, analyzes complex issues and develops solutions. Cultivates positive work culture focused on teamwork and idea-sharing while driving goal achievement.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
ADMINISTRATIVE SPECIALIST II
SOUTH CAROLINA NATURAL RESOUCRES
West Columbia
12.2023 - Current
- Coordinated office operations to support environmental initiatives and programs.
- Managed scheduling and logistics for departmental meetings and events.
- Assisted in maintaining accurate records of natural resource projects and activities.
- Served as a liaison between departments within the organization to ensure efficient communication between all parties involved in a project.
Telecommunications Operator
SOUTH CAROLINA DEPARTMENT OF PUBLIC SAFETY
Blythewood
03.2020 - 12.2023
- Operated communication systems for emergency response coordination.
- Monitored radio transmissions to ensure clear communication among responders.
- Managed incoming emergency calls and prioritized them effectively.
- Collaborated with law enforcement and emergency services for information exchange.
Customer Service Representative
SOUTHCAROLINA DEPARTMENT OF MOTOR VEHICLES
Blythewood
10.2018 - 01.2020
- Assisted customers with vehicle registration and licensing inquiries.
- Processed payments and maintained accurate financial records.
- Resolved customer complaints effectively and efficiently.
- Answered customer inquiries and provided accurate information regarding products and services.
Education
Associate of Applied Science - Medical Assistant
SOUTHEASTERN COLLEGE
Columbia , SC 03.2020 - 10.2021
Fairfield Central High School
Winnsboro, SCSkills
- Office coordination
- Document management
- Scheduling logistics
- Communication systems
- Client support
- Process optimization
- Effective communication
- administer training modules
- Business correspondence
- Registration processing
- Verbal communication
- Account reconciliation
- Confidential document control
- Hospitality and accommodation
- High volume phone inquiries
- Account investigation
- Data entry
Timeline
ADMINISTRATIVE SPECIALIST II
SOUTH CAROLINA NATURAL RESOUCRES
12.2023 - Current
Telecommunications Operator
SOUTH CAROLINA DEPARTMENT OF PUBLIC SAFETY
03.2020 - 12.2023
Associate of Applied Science - Medical Assistant
SOUTHEASTERN COLLEGE
03.2020 - 10.2021
Customer Service Representative
SOUTHCAROLINA DEPARTMENT OF MOTOR VEHICLES
10.2018 - 01.2020
Fairfield Central High School