DeAvion Nivens
Columbia
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
Work History
Server
Forest Lake Club
Columbia
08.2025 - Current
- I assisted with banquet set up for different events such as weddings, work meetings, and debutante balls.
- Set up banquet tables and chairs according to event specifications.
- Served food and beverages to guests during events.
- Assisted with event tear-down and clean-up after functions.
- Collaborated with kitchen staff to ensure timely food service.
- Provided excellent customer service to enhance guest experience at events.
Shift Lead, Party Hostess, Customer Service
Jumpin Jax
Lancaster
04.2022 - Current
- I work as a lead party hostess who strives to make my birthday child happy and make the parents/family have a stress free party experience.
- I set up, clean, and strategize the best ways to make the party run smoothly.
- Strong customer service skills and qualities.
- I also answer phone calls and help customers book parties, file paperwork and fill out party sheets.
Tutor
Tutor
Lancaster
04.2020 - 05.2025
- Worked tutoring children ages 5-23.
- Facilitated engaging tutoring sessions to enhance student understanding and retention.
- Subjects I helped with were math, science, social studies, and ELA.
- While tutoring I prepared the student not only for the subjects they were learning but how to be an all around student.
- Parents sent before and after report cards and there was an extreme increase in grades and classroom behavior/mannerisms.
Extended day/ camp counselor
Ashley Hall
Charleston
01.2024 - 07.2024
- Worked in a private school helping children with homework after school or substituting throughout the school day.
- I worked with children ages 3-12 all in different learning stages.
- As a counselor I made plans to keep the students entertained while also keeping their brain stimulated while out of school for the summer.
Education
High School -
Buford High School
Lancaster, SCCollege of Charleston
Charleston, SCBachelor's degree - Pharmaceutical sciences
University of South Carolina
Columbia, SCSkills
- Good Communication Skills
- Great Active Listening
- Multitasking
- Creativity
- Organization
- Computer Skills
- Telephone Skills
- Event coordination
- Time management
- Customer relationship management
References
- Christina Tucker, Jumpin Jax (JumpinJax Business Owner), 803-320-3547
- Chris Jones, Ashley Hall Coordinator, 843-513-4718
Awards
- First Aid Certified
- CPR Certified
- BLS Certified
- Hagan Recipient
- DSS Certified
Languages
English
Timeline
Server
Forest Lake Club
08.2025 - Current
Extended day/ camp counselor
Ashley Hall
01.2024 - 07.2024
Shift Lead, Party Hostess, Customer Service
Jumpin Jax
04.2022 - Current
Tutor
Tutor
04.2020 - 05.2025
High School -
Buford High School
College of Charleston
Bachelor's degree - Pharmaceutical sciences
University of South Carolina